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Ebola: Managing to Save Lives
IESE InsightArticle ART-2676-EService and Operations ManagementA year after the outbreak of Ebola in West Africa in March 2014, health-care experts are cautiously optimistic that the epidemic appears to be slowing. Although the outlook is brighter than a year ago when the first case was detected in Guinea, there is still a long way to go and many lessons to be learned in managing a crisis of this scale, related to institutional shortfalls, international coordination, engagement with local stakeholders and, m...Starting at €8.20
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El proceso de aprendizaje en la reforma de la atención sanitaria en Estonia
Soone I.; Ribera, JaumeCase P-1042Service and Operations ManagementEl caso describe la evolución de la reforma en la Clínica de la Universidad de Tartu, desde la propiedad del Ministerio de Salud hasta el establecimiento de un nuevo consejo de administración, que integró al Ministerio de Salud como uno de sus miembros. El director del hospital tuvo que afrontar muchos problemas durante la conversión, incluyendo aspectos legales, la resistencia de los médicos, etc. La experiencia en Tartu puede utilizarse ahora, ...Starting at €8.20
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The Learning process in the Health Care Reform in Estonia
Soone I.; Ribera, JaumeCase P-1042-EService and Operations ManagementThe Chairman of the Board of the Tartu University Clinics Foundation reflects on the changes his institution has undergone in the last few years. The 17 clinics that existed under the Soviet system have been brought together under the Tartu University Clinics Foundation and now have a unified organization with a Governing Council that includes government representatives. The dual managerial structure (reporting to the Ministry of Higher Education...Starting at €8.20
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Five Pillars for Doing Business in Africa
Mudida, Robert; Lago Esteban, AlejandroArticle ART-2670-EEconomics, Service and Operations Management, StrategyCompanies around the world are setting their sights on Africa as a new frontier for business. However, as with other emerging economies, African ones are tricky to navigate for the uninitiated. This article introduces the five pillars that companies need to consider in the African context. First the authors highlight the main macroeconomic trends; then they present a road map for companies planning to enter African markets. They draw on personal ...Starting at €8.20
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T-Systems South Africa: Contextual Leadership of Shared Value
Caren Scheepers; Abdullah Verachia; Sheila MotsepeCase IVEY-9B18C024-EAccounting and ControlIn June 2017, the managing director of T-Systems South Africa (TSSA) was considering how best to inspire stakeholders to join his movement towards contributing positively to nation building in South Africa. TSSA had experienced some success in setting up information and communication technology systems and academies to create jobs and to create shared value, but it needed to overcome a threshold to exert its influence over a broader level within ...Starting at €8.20
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Allied Electronics Corporation Ltd: Linking Compensation to Sustainability Metrics
Eccles, Robert G.; Serafeim, George; Li, Shelley Xin; Knight, AlanCase HBS-412075-EAccounting and ControlRobert Venter, second-generation Chief Executive (CE) of family-owned Allied Electronics Corporation Ltd (Altron), considered the pros and cons of more clearly linking the firm's compensation system to sustainability performance. In June 2011, Altron, a conglomerate headquartered in Johannesburg, South Africa, controlled more than 200 companies in Africa, Europe, the US, the UK, Australia, and the Far East. More than 14,000 employees designed, de...Starting at €8.20
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Integrated Reporting in South Africa
Eccles, Robert G.; Serafeim, George; Armbrester, PippaCase HBS-413038-EAccounting and ControlThis case presents a 20-year history of the evolution of corporate governance and corporate reporting in South Africa starting in 1992 with a focus on the three King codes of corporate governance (King I in 1994, King II in 2000, and King III in 2009). From a reporting perspective these reforms culminated in the "apply to explain why not" mandate for integrated reporting by all companies listed on the Johannesburg Stock Exchange.Starting at €8.20
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Steinhoff International and the Stock Exchange
Sikochi, Siko; Lim, AustinCase HBS-118066-EAccounting and ControlSteinhoff International Holdings N.V. was a holding company, whose subsidiaries manufactured, distributed and sold furniture and household products. Steinhoff was widely known as a South African company because it first listed on the South African Johannesburg Stock Exchange (JSE) and its global headquarters was in South Africa. However, Steinhoff went on to expand from distribution and manufacturing to retail businesses across 30 countries, empl...Starting at €8.20
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Steinhoff International and the Stock Exchange, Teaching Note
Sikochi, SikoTeaching Note HBS-119014-EAccounting and ControlTeaching note for case 118066.Starting at €0.00
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Apartheid in South Africa
Healy, Paul M.Case HBS-113084-EAccounting and ControlA short history of Apartheid in South Africa.Starting at €8.20