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Ebola: Managing to Save Lives
IESE InsightArticle ART-2676-EService and Operations ManagementA year after the outbreak of Ebola in West Africa in March 2014, health-care experts are cautiously optimistic that the epidemic appears to be slowing. Although the outlook is brighter than a year ago when the first case was detected in Guinea, there is still a long way to go and many lessons to be learned in managing a crisis of this scale, related to institutional shortfalls, international coordination, engagement with local stakeholders and, m...Starting at €8.20
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CloudBiz: Una Solución Administrativa para las PYMES
Martínez, Allan; Chaves, Natalia; Cátedra René Morales Carazo de EmprendimientoCase INCAE-31283_SEntrepreneurshipStartup que se dedica al diseño e implementación de ERP’s, emprendimiento hondureño ejecutado por 3 hermanos que buscan crecimiento con su empresa, sin embargo se enfrentan a diversos retos, desde la poca adopción de tecnología en su país de origen, comoStarting at €8.20
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Comayagua Bilingual School - Incursionando en Nuevos Segmentos de Mercado
Martínez, Allan; Chaves, Natalia; Cátedra René Morales Carazo de EmprendimientoCase INCAE-31271_SFinanceEn respuesta a la reforma al sistema educativo hondureño, la familia Martínez decide incursiona en un nuevo nicho de mercado. El nuevo emprendimiento superó todas las expectativas de crecimiento, por lo que se requería inyectar capital para satisfacer la demanda. ¿sería este un pico demanda producto de la novedad, que tendería a caer? ¿valdría la pena realizar la inversión requerida?Starting at €8.20
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Hospital La LimMedical Center (LLMC): tercerización de servicios hospitalarios del sector público
Mendoza, RobertoCase INCAE-31246FinanceEste caso ilustra como Ia dirección del hospital identifica los costos relevantes para presentar una propuesta de servicios que el lnstituto Hondureño de Seguro Social de San Pedro Sula les ha solicitado. El dilema de qué servicios ofrecer y qué precios fijar, considerando: 1) Que existe capacidad ociosa, 2) Es una solicitud única y 3) Los servicios son clasificados en tres categorías, según el grado de dificultad de las cirugías. Se recomienda a...Starting at €8.20
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Instituto Privado Comayagua
Martínez, Allan; Chaves, Natalia; Cátedra René Morales Carazo de EmprendimientoCase INCAE-31273_SStrategyUna reforma al sistema educativo hondureño amenazaba al Instituto Privado Comayagua. La reestructuración al sistema escolar pondría en riesgo el 33% de los ingresos del negocio. Jesús Martínez deberá decidir cómo actuar para garantizar la continuidad del emprendimiento que con tanto esfuerzo había fundado 40 años atrás.Starting at €8.20
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South African Chefs Association: Maintaining a Non-Profit Organization
Anastacia Mamabolo; Charlene LewCase IVEY-9B20M222-EStrategyIn February 2020, the president of South African Chefs Association was exploring ways to ensure a sustained revenue stream for the association, which relied primarily on membership fees for survival. As a non-profit organization, South African Chefs Association had a rich history of representing chefs, enabling them to compete on the international stage, supporting their training and education, and providing members with networking opportunities ...Starting at €8.20
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GE South Africa: Londvolota’s Contextual Leadership for Creating Shared Value
Caren Scheepers; Abdullah Verachia; Ingrid TruslerCase IVEY-9B21M007-EStrategyIn January 2019, one of the founding members and current board members of Londvolota, a South African trust formed by General Electric South Africa (GESA) in 2015, faced a challenge. Londvolota needed to improve the establishment and growth of entrepreneurial South African businesses as part of GESA’s development of local suppliers, which aimed to enable the best of these businesses to supply the global GE network. The initiative represented a ma...Starting at €8.20
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Sasol Fuel Retail Franchise: Contextualizing Entrepreneurship’s Role in Women Empowerment
Caren Scheepers; Motshedisi MathibeCase IVEY-9B21M070-EStrategyIn 2018, the owner of a Sasol Limited (Sasol) fuel retail franchise in Pretoria, South Africa, was facing the challenge of how to continue growing her business by retaining her existing customers and offering the products and services they expected. A woman entrepreneur in a male-dominated industry, the franchisee had worked her way up the corporate ladder in the financial services industry and, after being retrenched from her position at a bank,...Starting at €8.20
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Inverroche Gin: Taking African Sophistication Global
Albert Wöcke; Danie PetzerCase IVEY-9B19M009-EEntrepreneurship, StrategyThe owner of Inverroche Distillery established a viable business incorporating fynbos, the unique flora growing around the remote community of Still Bay, South Africa, into her premium gins. She grew Inverroche Distillery into the dominant brand in the artisanal gin segment of the South African gin market and beyond. In 2018, she was facing key decisions about taking her business forward. Should she grow Inverroche Distillery by actively focusing...Starting at €8.20
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Fancam: A New Channel Management Strategy
Michael Goldman; Maximillian DuranCase IVEY-9B19A037-EEntrepreneurship, Marketing, StrategyIn its first four years, Fancam Pty Ltd. (Fancam), a high-definition, 360-degree crowd-imaging business based in Cape Town, South Africa, had enjoyed considerable growth that was driven in part by its network of resellers around the world. However, the stStarting at €8.20