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Career at a Crossroad: Packing Up
Wasserman, Noam; Brem, LisaCase HBS-812013-EEntrepreneurshipAkhil Patel is passionate about his business idea: an innovative green technology fuel cell. He wants to dive in and commit to his startup, but Roopa Rao, his fiancee, is much more risk averse, his parents don't approve of the startup, and Akhil has an enticing alternative offer from a prestigious consulting firm. Should Akhil follow his dream and become an entrepreneur? Or should he acquiesce to the other forces in his life and take the "safer" ...Starting at €8.20
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La Estrategia de Captación de Clientes de Internet en Bankinter
Martinez-Jerez, F. Asis; Narayanan, V.G.; Brem, LisaCase HBS-104S02Accounting and ControlBankinter, un relativamente pequeño banco español, tiene una gran presencia como un proveedor de servicios financieros a Internet. Abriendo el camino a la rentabilidad a través de Internet Bankinter dará una gran ventaja competitiva sobre los bancos españoles más grandes y consolidadas. Ann Peralta, director de la red de Internet en Bankinter, debe evaluar si los miles de nuevos clientes llegando de otros portales son rentables para el banco. Per...Starting at €8.20
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Customer Profitability and Customer Relationship Management at RBC Financial Group (Abridged) (Spanish version)
Narayanan, V.G.; Brem, LisaCase HBS-107S03Accounting and Controlone from the point of view of the vice president of customer relationship marketing and the other from a line manager's perspective.Starting at €8.20
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Jesús de Benito at S&P (B): The sale and subsequent integration in Gedas
Stein, Guido; Vázquez- Dodero, Juan CarlosCase ASN-54-EBusiness Ethics and Corporate Social Responsibility, EntrepreneurshipJesús decided to sell the company. Due diligence started in February 2000. The first predictions suggested that the deal would be closed in the fall, as the German partners had to give its approval. Jesús urged the buyer to speed up the process, as, according to him, the company was completely sound, with no debt or hidden liabilities. He faced the future without neglecting the commitment he had acquired to a workforce that had helped him get to ...Starting at €5.74
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Vet Center: Tesorería
Rahnema Alavi, Ahmad; Vázquez- Dodero, Juan CarlosCase F-651FinanceEn el caso se plantean las consideraciones tácticas, en la elaboración del presupuesto de tesorería, como una herramienta de control de gestión en las PYMES. También se presenta, las diferencias entre los análisis de los cobros y pagos desde la perspectiva contable, basada en el principio del devengo y la perspectiva financiera basada en los flujos de caja en el momento que se produzcan.Starting at €8.20
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Sports 92 Tennis Club (Abridged)
Folts, F. E.; Mercader, P.; Vázquez- Dodero, Juan CarlosCase ASN-15-EDecision AnalysisStarting at €8.20
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Institución Sneider, La (B)
Chinchilla, Nuria; Vázquez- Dodero, Juan CarlosCase FH-513Leadership and People ManagementVéase caso (A).Starting at €5.74
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Massip, Coiffeurs & Image
Fraguas, Rafael; Vázquez- Dodero, Juan CarlosCase ASN-11Decision Analysis, Leadership and People ManagementUn peluquero de la zona alta de Barcelona, con vocación de estilista y bastante imaginación, se plantea dos problemas: la burocracia del papeleo interno de la peluquería y una retribución justa del personal que le permita ampliar un negocio a otros locales. Con oportunidad de unas nuevas tarifas y de la introducción de nuevos servicios de mayor valor añadido, parece ser el momento de mecanizar la administración e implantar un sistema de compensac...Starting at €8.20
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HubSpot: Lower Churn though Greater CHI
Martinez-Jerez, F. Asis; Steenburgh, Thomas; Avery, Jill; Brem, LisaCase HBS-110052-EAccounting and ControlHubSpot, a web marketing startup is under pressure from VCs to rapidly acquire new customers and to maintain a low level of customer churn. In the case, students explore the drivers of customer churn and uncover opportunities to increase customer retention across the customer selection, selling, and training processes. Students assess a metric, CHI (Customer Happiness Index) which HubSpot uses to predict which customers will churn, and suggest al...Starting at €8.20
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Ujjivan: A Microfinance Institution at a Crossroads (A) and (B), Teaching Note
Narayanan, V.G.; Brem, LisaTeaching Note HBS-110069-EAccounting and ControlTeaching Note for [108057] and [108083].Starting at €0.00