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Conad, "Persone Oltre Le Cose"
Audicana Arcas, Julio; Rodríguez Bouzo, S.Case IIST-PI-170Service and Operations ManagementConad, ha doblado su facturación en los últimos 10 años. Es la segunda cadena de distribución de productos de gran consumo en Italia, con una cuota de mercado del 12% y la primera en el formato supermercado. Aglutina a más de 2.700 socios detallistas repartidos por todo el país y que pertenecen a siete cooperativas diferentes. El liderazgo del retail italiano parece al alcance de la mano de CONAD. Ejercicio tras ejercicio, arañan cuota al líder. ...Starting at €8.20
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Milking Money out of Parmalat
Tàpies, JosepCase DG-1478-EFinanceAt Parmalat's headquarters in Collecchio (Parma), top management was desperately trying to rescue the Group, negotiating a cash infusion of 3 billion with LBO funds, Blackstone and KKR, and the investment banking arm of Deutsche Bank. At the end of 2003, Parmalat Group was Italy's eighth largest industrial concern and arguably one of its most international. With over 37,000 employees, 139 production sites in 30 countries in all 5 continents, rev...Starting at €8.20
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Fiore di Zucca
Serrano, Alejandro; Calvo, EduardCase P-1183-EService and Operations ManagementFiore di Zucca was one of Italy's leading producers of bags of ready-to-eat precooked vegetables. Francesco Ferrati, the chief operating officer, reviewed the results of a new policy of producing goods without waiting to receive orders from customers. He was satisfied with the improvement in customer response time. However, the inventory had expanded so much that one of the warehouses of finished products had almost come to a standstill twice due...Starting at €8.20
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Identifying Industries through Financial Statement Analysis: Pakistan 2017
Imran Yousaf; Zhichuan (Frank) Li; Aaqib NawazCase IVEY-9B21B012-EAccounting and Control, FinanceThis exercise provides the financial data of eight major companies operating in Pakistan in 2019 and listed on the Pakistan Stock Exchange. It also provides a list of eight of the country’s main industries. Identify which company operated within which industry to test your understanding of how a company’s financial data can be specific to a particular industry. Using only financial figures, can you identify within which industry each company oper...Starting at €8.20
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Lamborghini
Díaz, Francisco; Nueno, PedroCase P-821Service and Operations ManagementRecientemente adquirida por Chrysler, Lamborghini tiene problemas relacionados con el desarrollo de producto. El director general de la empresa se plantea la posibilidad de contratar los servicios de una consultora para implantar una metodología de «time-to-market». El equipo directivo se muestra reacio a la entrada de dicha consultora. (Also available in English).Starting at €8.20
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Pepsi Cola Roma (A)
Fernández, PabloCase F-437FinanceLa empresa sufre dos crisis en su accionariado y la evolución de las ventas no es tan buena como se esperaba. El caso permite hacer una valoración de la empresa y de la inversión realizada por la multinacional, y asimismo discutir las causas de su actual situación y las medidas para subsanarla.Starting at €8.20
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King & Miranda: El proyecto Olivetti
Munoz-Seca, Beatriz; Suárez-Cantón N.Case P-814Service and Operations ManagementLa concepción del diseño de un nuevo teclado realizada por dos diseñadores afincados en Italia, trabajando conjuntamente con la empresa Olivetti. El nuevo teclado significaba la ruptura, por un lado, con la forma de utilización tradicional del usuario y, por otro, con la estructura de producción de la empresa. El diseño final surgió, no en base a una necesidad detectada, sino a un análisis y estudio profundo de las razones sociales y técnicas que...Starting at €8.20
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Korean Air: The Nut Rage Incident
Thompson S.H. Teo; Mei Jie ZhaoCase IVEY-9B15D017-EService and Operations Management, StrategyIn December 2014, after receiving poor service on a flight, a senior vice president at Korean Air lashed out at the flight attendants and delayed the flight’s departure until the chief attendant was returned to the gate. Following a tepid apology from her father, Korean Air’s chief executive officer, her actions drew a public backlash because they exposed the sense of entitlement prevalent among rich family conglomerates in South Korea. How shoul...Starting at €8.20
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Pak Arab Refinery Limited (PARCO) - Management of Circular Debt
Muntazar Bashir AhmedCase IVEY-9B11M047-EFinance, StrategyThis case describes how significant debt was built up in Pakistan among the private- and public-sector energy and power-generation companies, which were some of the country’s largest organizations. An unexpected slowdown in recovery of payments created debt that affected corporate business operations and the Pakistani economy as a whole. The case discusses the energy and power sectors, along with the reasons for the circular debt. The Pakistani g...Starting at €8.20
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Daewoo Shipbuilding and Marine Engineering
Upton, David M.; Kim, BowonCase HBS-609018-EService and Operations ManagementExplores the journey of aggressive learning and capability building in the operations of a major Korean Shipbuilder. While DSHM had once used its superior learning capability to topple its Japanese competition, it now faced the potential for a similar attack from new Chinese competitors. Without outsourcing some of its work to China, DSHM would become uncompetitive. However, in outsourcing the work, some skills would necessarily have to be transf...Starting at €8.20