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NESA
Palencia, Luis; Grandes, Mª JesúsExercise CE-26Accounting and ControlEn julio de 2013, Pedro Torca y Marisa Mercader viajaron a Taxonia, un pequeño principado europeo, para celebrar su reciente graduación del programa Executive MBA. Pedro, que trabajaba en una ingeniería, y Marisa, que era responsable de Project Finance en un banco, hacía tiempo que se planteaban fundar su propia empresa, y estaban continuamente explorando oportunidades de negocio. Taxonia, situada entre Suecia y Portugal, era conocida por sus rec...Starting at €8.20
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Metro Bank: The British Banking Revolution Begins
Lago, Alejandro; Moscoso, PhilipCase P-1112-EFinance, Service and Operations Management, StrategyVernon W. Hill has created quite a unique bank fully focused on delivering great customer service. Previously, in the United States, his approach has been highly successful. The question is: will he be able to replicate the success in the U.K. and lead to a banking revolution? But to answer this question, one first has to fully understand what the business model is all about.Starting at €8.20
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NESA
Palencia, Luis; Grandes, Mª JesúsExercise CE-26-EAccounting and ControlIn July 2013, Pedro Torca and Marisa Mercader travelled to Taxonia, a small European principality, to celebrate their recent graduation from the Executive MBA program. Pedro, who worked at an engineering firm, and Marisa, who was in charge of Project Finance at a bank, had been thinking about starting their own company for a long time, and they were constantly exploring business opportunities. Taxonia, located between Sweden and Portugal, was kno...Starting at €8.20
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The British Parbaked Bread Ltd.
Ormazabal, Gaizka; Soler, EdiCase C-782-EAccounting and ControlFounded in 2010 by its current CEO, Alisha Balasubramanian, The British Parbaked Bread Ltd. (BPB) manufactured parbaked bread in the United Kingdom. Since the start of its operations, BPB had experienced spectacular growth. In the fiscal year 2013 the firm's sales were £13 million. Prompted by the company's rapid growth, Alisha and Li Yan Chen - the firm's CFO - had decided to implement a new information system to measure BPB's performance on a m...Starting at €8.20
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Highland Malt: Accounting Policy Choices in Financial Statements
Mitchell Stein; Vaughan S. Radcliffe; Erik SteinExercise IVEY-9B20B013-EAccounting and Control, EntrepreneurshipIn early 2020, a recent graduate from a prestigious masters of business administration program was working as a financial accountant for a renowned private equity firm in Glasgow, Scotland. For her father’s retirement, she was considering a gift from Highland Malt Inc.. The company’s Scotch whisky was offered in a limited quantity and promoted as an investment opportunity. Unlike ordinary bottled whiskies, Highland Malt Inc. sold this new line so...Starting at €8.20
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Dare Devils, S.A.
Nueno, Pedro; Ralph, MichaelCase P-558-EService and Operations ManagementStarting at €8.20
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Asea Brown Boveri (Abreviado)
Simons, Robert L.Case HBS-116S06Accounting and ControlLa fusión de Asea AB y BBC Brown Boveri requiere una reestructuración de las operaciones y un cambio en las culturas organizacionales. El éxito competitivo también requirió los beneficios de escala sin dejar de ser "local" por razones políticas y el cliente de respuesta. El caso describe estas presiones competitivas, lo que resultó en la decisión de adoptar una organización matriz. Para ser utilizado con Asea Brown Boveri: El Sistema ábaco....Starting at €8.20
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Royal Bank of Scotland
Oleaga M.; Campa, Jose ManuelCase F-837Finance, Service and Operations ManagementRoyal Bank of Scotland Group plc es una de las mayores empresas del mundo de servicios bancarios y seguros, con una capitalización bursátil de 44,4 millardos de libras esterlinas y un beneficio después de impuestos de 7,7 millardos al cierre de 2007. Sus oficinas centrales se encuentran en Edimburgo, aunque el grupo opera en todo Reino Unido, en Estados Unidos y resto del mundo a través de sus subsidiarias principales: The Royal Bank y NatWest. E...Starting at €8.20
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HSBC Holding, plc.
Oleaga M.; Campa, Jose ManuelCase F-836Finance, Service and Operations ManagementHSBC (Hong Kong and Shanghai Banking Corporation) Holdings es un banco global con oficinas centrales en Londres. Su red internacional está compuesta por 10.000 sucursales en 83 países, con actividades divididas en las siguientes regiones: Europa, Hong Kong, resto de Asia y Pacífico, incluyendo Oriente Medio y África, Norteamérica y América del Sur. Cuenta con una cartera de 128 millones de clientes, y a cierre de 2007 sus ingresos operativos ne...Starting at €8.20
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American Express: Membership rewards Europe
Spinther M.; Rose S.; McGilvey P.; Huete, Luis MaríaCase P-886-EService and Operations ManagementThe Membership Rewards Programme is designed for business travellers. The rewards offered appeal mainly to members of Airline Frequent Flyer Programmes who take advantage of collecting miles on Amex and transfer them to their preferred airline to collect free tickets or upgrades. The case poses the managerial challenge of how to reach the 50% target penetration rate of the programme Amex has in mind and questiones how to include customers of the ...Starting at €8.20