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Petróleos del Mediterráneo, S. A.: Systems Department
Ribera, JaumeCase P-1074-EService and Operations ManagementThis case presents the situation in the information systems department of a small gasoline supply company, which receives a large number of requests for projects and has a hard time prioritizing, planning and controlling them. The departmental manager decides to create a projects office to help him manage the project flows and to put the department in order. The case offers a snapshot of the department's situation, with the list of outstanding pr...Starting at €8.20
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Caixa d'Estalvis de Tuixèn: Computing Department
Andreu i Civit, RafaelCase SI-17-EKnowledge and CommunicationStarting at €8.20
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Large-Scale Government Contracting of NGOs to Extend Basic Health Services to Poor Populations in Guatemala
Nieves I.; La Forgia G. M.; Ribera, Jaume; Rosenmöller, MagdaCase P-1006-EService and Operations ManagementThe case discusses the situation of the Basic Services Coverage Extension Program (PECSB) in Guatemala at the beginning of 2000. During its three years of existence, the program has proven to be successful in persuading a large number of NGOs to work with the government in extending health services coverage to poor native populations living in rural areas. The new government is wondering whether the existing "agreements" should be upgraded to con...Starting at €8.20
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Seat Sport: Knowledge on the move
Cáliz, Cristina; Miller, Georgina; Andreu i Civit, Rafael; Valor Sabatier, Josep; Sieber, SandraCase SI-117-EKnowledge and CommunicationThe case describes how, starting from scratch, Seat Sport has acquired the necessary knowledge and capabilities to compete successfully in local rallies. Now, as his team looks set to start competing at world level, Vicente Aguilera, President of Seat Sport, is wondering what kinds of knowledge he will need to develop within the division and what kind of specialists the team will need in order to be able to compete successfully in the new categor...Starting at €8.20
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Knowledge Management at Siemens Spain - Teaching Note
Andreu i Civit, Rafael; Sieber, SandraTeaching Note SIT-6-EKnowledge and CommunicationNote prepared as an aid to the instructor in the classroom use of case SI-145-E Knowledge Management at Siemens Spain.Starting at €0.00
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Andalucía Aeroespacial (AAe)
Lluch, María; Ribera, JaumeCase P-983Service and Operations ManagementEl Director de Desarrollo Corporativo de Andalucía Aeroespacial se pregunta sobre el posible crecimiento de su empresa. AAe es una empresa del sector aeroespacial, con sede y servicios centrales, pero sin fabricación propia. Los socios, en su mayoría pequeños empresarios con talleres de hasta 50 personas y la Junta de Andalucía a través del Instituto de Fomento de Andalucía, estructuran esta empresa con fábrica virtual que es capaz de presentar u...Starting at €8.20
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PRECON: Integración del conocimiento a nivel corporativo - Nota del instructor
Andreu i Civit, Rafael; Heredia A.Teaching Note SIT-12Knowledge and CommunicationPRECON es una compañía española que elabora y comercializa productos prefabricados de hormigón para grandes proyectos de construcción como puentes, carreteras, vías de ferrocarril o naves industriales. PRECON ha crecido a través de la adquisición, en un corto periodo de tiempo, de diferentes empresas que operan en la misma industria. Sus diferentes formas de realizar los distintos procedimientos y procesos del negocio hacen que los resultados y e...Starting at €0.00
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El Instituto Mexicano del Seguro Social hacia la desconcentración de sus proveedores de servicios de salud
Jané E.; Ribera, JaumeCase P-1044Service and Operations ManagementEl Instituto Mexicano del Seguro Social (IMSS), una organización altamente centralizada y jerárquica, comenzó hace tres años un proceso de devolución de sus unidades de servicio, agrupadas en Areas Médicas de Gestión Desconcentrada (AMGD). El proceso era lento hasta que se diseñó un proyecto para crear las herramientas necesarias para administrarlo bajo las nuevas condiciones de autonomía. El Dr. Martín es el jefe de una de estas AMGD. El y sus ...Starting at €8.20