This website uses technical, customisation and analytical cookies, both first-party and third-party, to anonymously facilitate browsing and analyse statistics on use of the website. Learn more
Search results
-
DMR España (B)
Suárez Ruz, Esperanza; Pin Arboledas, José RamónCase DP-148-ELeadership and People ManagementThis is the continuation of case A, indicating the decisions made to solve the job turnover problem in Barcelona and the emergence of a certain relaxation that Fernando Francés, the president of the company, has to put a stop to.Starting at €5.74
-
Barcelona Air Control Center (ACC)
Grasas, Alex; Ribera, JaumeCase P-1052-EService and Operations ManagementThe case describes air traffic management, taking the Barcelona Air Control Centre as an example. The air traffic controller plays a crucial role in air traffic management. The case also describes this role and details the air traffic controller's functions and responsibilities.Starting at €8.20
-
DEA at Caixa Terrassa
de Celis J.; Ribera, JaumeCase P-1065-EService and Operations ManagementThe top management at Caixa Terrassa is considering the results of a DEA study aimed at improving its branches' productivity levels and setting targets for branch managers. After an initial application of the methodology, they realize that the results of the model do not coincide with the bank's strategic focus, and so modify the model, adding limits.Starting at €8.20
-
The Information System at Clínica Universitaria de Navarra (SI-CUN) (A)
Tejero S.; Ribera, JaumeCase SI-150-EKnowledge and CommunicationThe director of a hospital with important research and teaching activities is thinking about the need to redesign the IT system, which has evolved with additions and patches stuck on by the in-house IT team. The plan to involve the clinical users more, and the possibility of buying an up-and-running system or contracting programming services meets with opposition from the IT personnel. The case considers the design of the new system and the perso...Starting at €8.20
-
-
-
Petróleos del Mediterráneo, S. A.: Systems Department
Ribera, JaumeCase P-1074-EService and Operations ManagementThis case presents the situation in the information systems department of a small gasoline supply company, which receives a large number of requests for projects and has a hard time prioritizing, planning and controlling them. The departmental manager decides to create a projects office to help him manage the project flows and to put the department in order. The case offers a snapshot of the department's situation, with the list of outstanding pr...Starting at €8.20
-
Guggenheim Museum Bilbao (A): The gestation of the project
Azua, J.; Pin Arboledas, José Ramón; Suárez Ruz, EsperanzaCase FH-644-ELeadership and People ManagementThe U.S.-based Solomon R. Guggenheim Foundation is looking for a European city to house a modern and contemporary art museum under the Guggenheim brand. The authorities in the Basque Country find out and try to contact the foundation's director in New York, Thomas Krens. The interest of the Basque public administration goes beyond the cultural sphere: it is part of an ambitious plan to attract investors with the aim of regenerating metropolitan B...Starting at €8.20
-
Guggenheim Museum Bilbao (C): First Year Results
Pin Arboledas, José Ramón; Suárez Ruz, Esperanza; Azua, J.Case FH-646-ELeadership and People ManagementA continuation of Cases A and B on the Guggenheim Museum Bilbao.Starting at €5.74
-
Mútua de Terrassa: Rollout of the Health Care Information System (HCIS)
Mitchell, Jordan; Ribera, Jaume; Rosenmöller, MagdaCase P-1087-EKnowledge and Communication, Service and Operations ManagementAs of autumn 2006, a major Spanish hospital outside of Barcelona, Grup Mútua de Terrassa (MT), is implementing the second major phase of a new Health Care Information System (HCIS) along with Hewlett-Packard (HP) at eight centers for primary care. The HCIS project is a multi-year and multi-phase initiative which is the first in many steps towards a "paper-less" hospital. The hospital's management are wondering how the HCIS will change the way peo...Starting at €8.20