DEA at Caixa Terrassa
The top management at Caixa Terrassa is considering the results of a DEA study aimed at improving its branches' productivity levels and setting targets for branch managers. After an initial application of the methodology, they realize that the results of the model do not coincide with the bank's strategic focus, and so modify the model, adding limits.
Collection: IESE (España)
Ref: P-1065-E
Format: PDF
Number of pages: 18
Publication Date: May 18, 2004
Language: English, Spanish
Description
The top management at Caixa Terrassa is considering the results of a DEA study aimed at improving its branches' productivity levels and setting targets for branch managers. After an initial application of the methodology, they realize that the results of the model do not coincide with the bank's strategic focus, and so modify the model, adding limits.
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Year: 2003
Geographic Setting: España
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"DEA at Caixa Terrassa"
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