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Vietnam's Embrace of ICT for Economic Development: Success and Future Challenges
Vu Minh Khuong; Robert D. AustinCase IVEY-9B15E005-EInformation Technologies, StrategyVietnam has made impressive economic gains over a period of three decades, following the Doi Moi reforms of 1986. Before reform, the country’s socialist economy had been unable to displace the poverty that had plagued the country in the aftermath of the Vietnam War. After reform, Vietnam has experienced many years of sustained growth, as evidenced by its advances on several economic performance rankings. By 2014, Vietnam's rankings compared favou...Starting at €8.20
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JPMorgan Chase & Co.: Open Banking
Robert D. Austin; Jashan PuniyaCase IVEY-9B21M060-EInformation Technologies, Knowledge and CommunicationJPMorgan Chase & Co. (JPMC), one of the world’s largest banks, was confronting the advent of open banking in its retail banking business. In late 2020, policy makers and regulators were advocating movement toward open banking with growing enthusiasm as a way to stimulate competition in the financial services sector and thus, encourage greater value creation for consumers.
JPMC, however, seemed to embrace open banking while also resisting i...Starting at €8.20
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Knight Capital Americas LLC
Robert D. Austin; Darren MeisterCase IVEY-9B15E008-EInformation TechnologiesIt took 19 years to build Knight Capital Americas LLC into the largest market maker on the New York Stock Exchange, but on August 1, 2012, it took only 45 minutes for the firm to be wiped out by an information technology (IT) problem: a change in the company's software caused it to lose more than $450 million dollars in less than an hour. Although it was ultimately saved from bankruptcy when it was acquired two days later, the terms of acquisitio...Starting at €8.20
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Mircom Technologies Ltd. (A): Responding To A Ransomware Attack, & Mircom Technologies Ltd. (B): Reflections of the CEO - Teaching Note
Robert D. Austin; Laurel Austin; R. ChandrasekharTeaching Note IVEY-W28548-EInformation Technologies, Knowledge and CommunicationTeaching note for product W28457 and W28581.Starting at €0.00
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Mircom Technologies Ltd. (B): Reflections of the CEO
Robert D. Austin; Laurel C. Austin; R. ChandrasekharCase IVEY-W28581-EInformation TechnologiesSupplemental product to W28457.Starting at €5.74
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The DAO Hack: A Blockchain Dilemma
Robert D. Austin; Helen LangCase IVEY-9B20E017-EEntrepreneurship, Information TechnologiesOn June 17, 2016, the founders of the Decentralized Autonomous Organization (DAO), an experimental venture capital network based on blockchain technology, discovered they had been victims of an attack—a theft of investors' cryptocurrency worth about US$55 million. Because the attacker ingeniously exploited a flaw in the rules that governed the operations of the DAO, as written into a smart contract, it was possible to argue, as the attacker did, ...Starting at €8.20
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Mircom Technologies Ltd.: Responding To A Ransomware Attack (A)
Robert D. Austin; Laurel C. Austin; R. ChandrasekharCase IVEY-W28547-EInformation Technologies, Knowledge and CommunicationIn September 2019, Mircom Technologies Limited faced a serious crisis after sustaining a ransomware attack. The medium-sized manufacturer based in Toronto, Canada had been offering smart building solutions for almost two decades. The attackers encrypted all of the company’s data, halting all business systems and processes that relied on information technology, including email, voice-over-Internet phones, manufacturing, billing, shipping, and rece...Starting at €8.20