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Picking the Right Insider for CEO Succession
Carey, Dennis; Phelan, Dan; Useem, MichaelArticle HBS-F0901E-ELeadership and People ManagementGlaxoSmithKline's radical process for choosing the best CEO candidate shows the benefit of running parallel evaluations of the finalists.Starting at €8.20
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Leadership Lessons from India
Cappelli, Peter; Singh, Harbir; Singh, Jitendra V.; Useem, MichaelArticle HBS-R1003G-ELeadership and People ManagementUntil recently India was seen by Western businesses primarily as a source of cheap, low-skill labor. But over the past decade the country has attracted a flood of high-skill jobs from the West. Meanwhile, India's economy has grown at roughly 9% a year, and some of its largest companies have grown at twice that rate. What accounts for this? A host of economic, policy, and other environmental factors have played important roles, but the authors asc...Starting at €8.20
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Four Lessons in Adaptive Leadership
Useem, MichaelArticle HBS-R1011F-ELeadership and People ManagementThe armed services have been in the business of leadership development much longer than the corporate world has. Today's military leaders need tools and techniques to face a fast-changing and unpredictable type of enemy-so the armed services train their officers in ways that build a culture of readiness and commitment. Business leaders need to foster an adaptive culture to survive and succeed, given that they, too, face unprecedented uncertainty-...Starting at €8.20
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HealthCare.gov: The Crash and the Fix (B)
Schlesinger, Leonard A.; Bhayani, Paras D.Case HBS-315130-ELeadership and People ManagementA review of the process utilized by the Obama administration to create the Health Care.gov exchange and the problems that resulted from the implementation effort. This case provides the follow on strategy and processes utilized to get the site up and running after the initial failures of implementation.Starting at €5.74
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Xerox Corp.: Leadership Through Quality (A) (Spanish version)
Jick, Todd D.; Schlesinger, Leonard A.; Johnson, Amy B.; MacIsaac, Lori AnnCase HBS-419S18Leadership and People ManagementDescribes the "Leadership Through Quality" effort undertaken by Xerox in the 1980s. Includes the history of Xerox in the 1970s and its need to make major changes in quality by the 1980s. Most of the remainder of the case details the step-by-step process by which Xerox created and designed the strategy called "Leadership Through Quality" to change its basic culture and its performance on quality from 1983-86.Starting at €8.20
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Decision Making as Leadership Foundation
Useem, MichaelBook Chapter HBS-6153BC-ELeadership and People ManagementAll organizations have an interest in ensuring that their leaders make good and timely decisions, but good decision making-so vital to effective leadership-is not a skill that comes naturally to every leader. Studies of what Nobel laureate and noted expert on decision making Daniel Kahneman terms "systemic biases"-the mental flaws that separate the choices leaders actually make from what rational agent models expect-reveal that these biases can b...Starting at €8.20
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Picking the Right Insider for CEO Succession (Spanish version)
Carey, Dennis; Phelan, Dan; Useem, MichaelArticle HBS-F0901ELeadership and People ManagementGlaxoSmithKline's radical process for choosing the best CEO candidate shows the benefit of running parallel evaluations of the finalists.Starting at €8.20
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2012 Obama Campaign: Learning in the Field
Schlesinger, Leonard A.; Gray, JasonCase HBS-315127-ELeadership and People ManagementThe development and utilization of an intentional Field learning strategy developed for the Obama for President campaign in 2012 following an after action Review calling for it after the 2008 electionsStarting at €8.20
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Choosing Strategies for Change (HBR Classic) (Spanish version)
Kotter, John P.; Schlesinger, Leonard A.Article HBS-R0807MLeadership and People Managementeducation and communication, participation and involvement, facilitation and support, negotiation and agreement, manipulation and co-optation, and both explicit and implicit coercion. According to the authors, successful organizational change efforts are characterized by the skillful application of a number of these approaches, with a sensitivity to their strengths and limitations and a realistic appraisal of the situation at hand. In addition, ...Starting at €8.20
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Leadership Lessons from India (Spanish version)
Cappelli, Peter; Singh, Harbir; Singh, Jitendra V.; Useem, MichaelArticle HBS-R1003GLeadership and People ManagementFar more than their Western counterparts, they create a sense of social mission, engage employees in give-and-take, empower them to find solutions, and invest in their training and development. Western leaders should understand the managerial approaches that have fueled the rise of India's largest companies, and mindfully adapt them.Starting at €8.20