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Rethinking the Funnel for the Omnichannel Age
D'Andrea, GuillermoArticle ART-3121-EMarketing, Service and Operations ManagementWearables, self-driving cars, AI displacing people who will spend less time working and more time searching for memorable experiences to share on social media. These trends are already triggering a seismic shift in consumer patterns toward a constantly connected and engaged omnichannel model. From his research on retail sector trends and the challenges posed by digitization, the author offers a series of tips so that brands and businesses can ada...Starting at €8.20
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El futuro del consumo
D'Andrea, GuillermoArticle ART-3121Marketing, Service and Operations ManagementEl usuario del futuro vivirá pegado a la "tecnología ponible" -los wearables-, se moverá en coches autónomos y dedicará menos horas al trabajo. Ello ha modificado el patrón de consumo, que ahora es omnicanal. A partir de sus investigaciones sobre la evolución del sector minorista y los desafíos que supone la digitalización, Guillermo D'Andrea ofrece una serie de pistas para que las marcas y los comercios puedan adaptarse al consumidor del ...Starting at €8.20