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Clusterland Upper Austria
Berrone, Pascual; Blázquez, María LuisaCase SM-1590-EDecision Analysis, Leadership and People Management, StrategyThis case describes the origins and functioning of Clusterland Upper Austria, a company created by the regional government of Upper Austria to manage a group of clusters and networks already existing in the region. The organization has been regarded as a best practice example for managing cluster projects. The case examines the specific nature of the region in terms of industrial structure and government policy and its implication in cluster dev...Starting at €8.20
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Social Investment in Supply Chains: Mining the Possibilities
Mani, Vidya; Parmar, Bidhan L.; Mead, JennyCase DARDEN-OM-1780-EService and Operations ManagementTintio SA (Tintio), a Peru-based mining company, planned to open a gold mine in Ica, the southern region of Peru. But like other mining companies, Tintio often had rocky relationships with the communities in which it operated. Tintio had tried to improve its practices and relationships over the years, but in 2021, it still experienced pushback from assorted stakeholders. Company leadership needed to decide how best to compensate and benefit the l...Starting at €8.20
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Using Hypothesis-Driven Thinking in Strategy Consulting (French version)
Liedtka, Jeanne M.Technical Note DARDEN-BP-0565-FRCorporate GovernanceThis is a French translation of the March 20, 2006 version of UVA-BP-0486. This technical note describes the process of hypothesis-driven thinking, using examples from strategy consulting, medicine, and architecture. Associated with the scientific method, hypothesis-driven thinking focuses on the creative generation of alternative hypotheses and on their subsequent validation or refutation through the use of data. Hypothesis generation asks the c...Starting at €8.20
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Gwen Berry and the Politics of Protest (A)
Freeman, R. Edward; Mead, JennyCase DARDEN-E-0479-EBusiness Ethics and Corporate Social ResponsibilityIn the summer of 2019, notable track and field athlete Gwen Berry was representing Team USA at the Pan American Games in Peru when, having won the hammer throw—her specialty—she stood anxiously on the podium for the medal ceremony as the United States national anthem began to play. As she thought about both her own challenging upbringing and the social and racial injustice in the United States, exemplified by a recent encounter she’d had with a s...Starting at €8.20
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Design Thinking in Action (A): South Western Railway
Liedtka, Jeanne M.Case DARDEN-S-0377-EStrategyThe South Western Railway (SWR) case series examines a design thinking project from its inception to the final stages of experimentation, with a particular emphasis on the design of research strategies, both at the initial discovery stage and at the concluding testing stage. The A and B cases each conclude at a pivotal stage in the data-gathering process. The A case sets the design problem and its context and invites students to design a plan for...Starting at €8.20
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Design Thinking in Action (B): From Insights to Ideas at South Western Railway
Liedtka, Jeanne M.Case DARDEN-S-0378-EStrategyThis case, a follow-up to “Design Thinking in Action (A): South Western Railway” (UVA-S-0377), finds South Western Railway (SWR) and its design-consultancy partner, DK&A, beginning work on a project to improve passenger experience. The team followed a classic design thinking methodology, the Double Diamond, focused on four steps—discover, define, develop, and deliver—and created an ambitious three-month schedule to meet a tight delivery deadline....Starting at €5.74
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Gwen Berry and the Politics of Protest (B)
Freeman, R. Edward; Mead, JennyCase DARDEN-E-0480Business Ethics and Corporate Social ResponsibilityThis case is a follow-up to "Gwen Berry and the Politics of Protest (A)" (UVA-E-0479). Gwen Berry did protest at the Pan American Games in the summer of 2019 by raising her fist in the air when the US national anthem was playing. Pushback by the International Olympic Committee (IOC) and the public was swift and fierce. Berry, along with US fencing team member Race Imboden, who also protested, was put on problem for a year and immediately lost th...Starting at €5.74
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Design Thinking in Action (C): Experimentation in Action at South Western Railway (ABRIDGED)
Liedtka, Jeanne M.Case DARDEN-S-0389-EStrategyThis abridged case, the third in a series that begins with “Design Thinking in Action (A): South Western Railway” (UVA-S-0377), describes two waves of experimentation undertaken by UK railway operator South Western Railway (SWR) and its design-consultancy partner, David Kester & Associates (DK&A), during the deliver stage of their joint project to improve customer experience at SWR. They had followed a classic design thinking methodology, discove...Starting at €5.74
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OpenAI y el mercado de los grandes modelos de lenguaje
Samila, Sampsa; Berrone, PascualCase SM-1742Business Ethics and Corporate Social Responsibility, Innovation and Change, StrategyEl caso se centra en Sam Altman, el CEO de OpenAI, y las trascendentales decisiones que debía tomar con respecto al rumbo de la empresa en un mercado, el de los grandes modelos de lenguaje (LLM), que crecía rápidamente. Gracias al éxito del GPT-4, OpenAI se había convertido en un actor prominente del sector, y Altman tenía que elaborar una estrategia integral con la que mantener la posición de la empresa y, al mismo tiempo, sortear los complejos ...Starting at €8.20
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Morgan Wallen: Tough Decisions at the William Morris Endeavor Agency (A)
Parmar, Bidhan L.; Clark-Hamel, Skyler; Mead, JennyCase DARDEN-E-0494-EBusiness Ethics and Corporate Social ResponsibilityJay Williams, cohead of the Nashville office of the William Morris Endeavor (WME), must decide how to respond to an incident involving Morgan Wallen, one of the talent agency’s fastest-rising country music stars. Wallen, a white singer, was caught on home security footage using an ethnic slur with a group of white friends after a night of drinking. The following day, the footage was released to the public, and Wallen was swiftly disavowed by his ...Starting at €8.20