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Queue Management: Methodology for Basic Queue Analysis
Lago, Alejandro; Martínez de Albéniz, VictorTechnical Note PN-441-EService and Operations ManagementThis technical note gives a brief account of the methodology for dealing with stochastic queue problems in an analytic way. It is intended to be a guide for the reader to follow the process step by step. This document complements technical note PN-427 which gives a more detailed description of queue phenomena.Starting at €8.20
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Responsibilities to Investors (Abridged)
Goldberg, Lena G.; Badaracco, Joseph L., Jr.Case HBS-319066-EEconomicsThis note focuses on managers' responsibilities-economic, legal, and ethical-to investors. In capitalist and some socialist economies, these responsibilities traditionally have been grounded in fiduciary duties and are typically part of the common law or statutory law or are incorporated in civil codes. But, as this note will show, fiduciary obligations are deeply intertwined with economic and ethical responsibilities.Starting at €8.20
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Allianz: The Iberian Project
Lago, Alejandro; Moscoso, PhilipCase P-1107-EInnovation and Change, Leadership and People Management, Service and Operations ManagementIn December 2007, the Allianz Group created a special taskforce to study the possible integration of the subsidiaries in Spain and Portugal. The different alternatives to be analyzed ranged from a complete merger of the two companies to sharing only some key back-office operations. Although companies in both countries had similar products and structures, their operational philosophies were rather different, since Spain had decentralized many acti...Starting at €8.20
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Juan García & Asociados
Villaescusa, Nuria; Fernández, AlbertCase C-759Accounting and ControlEn un negocio nuevo, el emprendedor debe elaborar una cuenta de resultados, un balance y un estado de flujos de efectivo a un año para hacer previsiones sobre cuál va a ser su resultado y su situación de tesorería. El emprendedor deberá contabilizar las sencillas operaciones que prevé llevar a cabo durante el año en las cuentas del balance. En relación con esto, el caso ilustra cómo Juan García, un emprendedor, pone en marcha un negocio motivado ...Starting at €8.20
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Una disputa con el SIDA (B) (Spanish Version)
Badaracco, Joseph L., Jr.; Useem, JerryCase HBS-304S13Complementa el caso (A).Starting at €5.74
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Kathryn McNeil (A) (Spanish version)
Badaracco, Joseph L., Jr.; Useem, JerryCase HBS-304S16Business Ethics and Corporate Social ResponsibilityCharles Foley, vice president of the computer retailing firm Sayer MicroWorld, must decide whether or not to fire his employee, Kathryn McNeil, a 37-year-old product manager who has been unable to work as many hours as her colleagues due to her status as a single parent of a six-year-old boy. The company's recent risk-laden acquisition of another ailing firm has intensified the office's already high-pressure environment by necessitating that all ...Starting at €8.20
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Kathryn McNeil (B) (Spanish Version)
Badaracco, Joseph L., Jr.; Useem, JerryCase HBS-304S17Complementa el caso (A).Starting at €5.74
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Analyst's Dilemma (A) (Spanish version)
Badaracco, Joseph L., Jr.; Useem, JerryCase HBS-309S37Business Ethics and Corporate Social ResponsibilityA young investment banker returns home one night to find that her roommate and best friend has been laid off from Universal Bank because Universal is shutting down its capital finance group. Her roommate makes her promise to keep this information confidential because the news is not to be disclosed to the market for several days. The protaganist knows, however, that Universal's capital finance group is collaborating with her own investment bank o...Starting at €8.20
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El Dilema de la Analista (B)
Badaracco, Joseph L., Jr.; Useem, JerryCase HBS-309S38Complementa el caso (A).Starting at €5.74
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Este caso apesta: Beavis, Butt-head y el contenido de la TV (B)
Badaracco, Joseph L., Jr.; Useem, JerryCase HBS-309S41Complementa el caso (A).Starting at €5.74