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The Ins and Outs of Open Innovation
Chao, Raul O.Technical Note DARDEN-OM-1495-EService and Operations ManagementThis technical note explores open innovation--initiatives that are executed with organizations or individuals outside the typical boundaries of the R&D organization. Through a broadening of the interpretation of open innovation, the note aims to help managers who are trying to be more open with their innovation initiatives. Understanding what works or what doesn’t work in different settings helps answer questions such as these: What types of proj...Starting at €8.20
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What Is Operations Management?
Chao, Raul O.Technical Note DARDEN-OM-1586-EService and Operations ManagementThis technical note outlines some basic concepts in operations management. This includes defining exactly what operations management is all about, explaining the key components of operations management, and understanding the types of decisions that are typically taken in operations management settings. The technical note is appropriate for an operations management course at the advanced undergraduate or graduate level.Starting at €8.20
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Evaluación del desempeño de alianzas estratégicas
Concha, A.; Ariño, AfricaTechnical Note DGN-613StrategyEsta nota técnica provee a los directivos de los criterios más adecuados para evaluar el desempeño de una alianza estratégica. En primer lugar, se explica en detalle qué se entiende por desempeño de una alianza estratégica, a continuación se definen los criterios (financieros, objetivos y subjetivos) que existen para evaluar si el desempeño de una alianza estratégica es correcto. Finalmente, se proponen los mejores criterios, siendo los subjetivo...Starting at €8.20
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The Decision to Terminate a Strategic Alliance
Concha, A.; Ariño, AfricaTechnical Note DGN-614-EStrategyThis technical note offers managers a discussion of some basic concepts concerning the termination of strategic alliances. An alliance should be terminated when the expected benefits are exceeded by the costs. This happens when the goals pursued through the alliance are no longer being achieved by means of the alliance, or when the alliance's management and coordination costs increase beyond an acceptable level, or when there are changes in the e...Starting at €8.20
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Strategic Alliances: Managing the Relationship with the Partners
Ariño, Africa; Montes, J. S.Technical Note DGN-562-EStrategyStarting at €8.20
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How Operations Impacts Financial Performance
Chao, Raul O.; Goldberg, RebeccaTechnical Note DARDEN-OM-1779-EService and Operations ManagementThis note explains the building blocks of common financial performance metrics and show how operations affect those metrics. Return on assets (ROA) and return on equity (ROE) are two key measures of the financial performance of a firm. ROA captures the operational aspects of the firm while ROE captures the financing decisions of the firm.Starting at €8.20
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Strategic Alliances: An Option to Enable Corporate Growth (DGN-648-E)
Ariño, AfricaTechnical Note DGN-648-ECorporate Governance, StrategyThis technical note presents strategic alliances as a growth option for family businesses. It discusses the advantages and disadvantages of alliances and the most important points to consider at the various stages of the life of an alliance. Together with general considerations applicable to alliances involving any kind of company, it addresses specific issues concerning family businesses in particular.Starting at €8.20
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United States Patent and Trademark Office: Closing the Gap on Pendency in Class 705 Business Methods
Chao, Raul O.; McCray, LauranTechnical Note DARDEN-OM-1358-EService and Operations ManagementThe United States Patent and Trademark Office (USPTO) experiences overwhelming demand for patents in Class 705: Business Methods. The current resources and process design are not sufficient to handle the incoming patents, and the result is extremely long wait times for patents to be granted. This technical note describes the history of the USPTO, the Business Methods Class, and the process for granting patents.Starting at €8.20
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Defining Problems and Opportunities in New Product Development (Part 1)
Hutchison-Krupat, Jeremy; Chao, Raul O.; Stevenson, DonaldTechnical Note DARDEN-OM-1579-EService and Operations ManagementDeveloping new products and services is an iterative process that involves (1) identifying a problem or opportunity that needs to be addressed, (2) generating concepts or solutions that address the problem, and (3) conducting experiments and tests to learn about the success or failure of those concepts. This note describes the first of these activities.Starting at €8.20
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The Production System Frontier
Chao, Raul O.Technical Note DARDEN-OM-1588-EService and Operations ManagementThis technical note covers the concept of the production system frontier. This includes understanding how best practices influence the production system frontier, and providing some examples of how you can manage the production system frontier in any setting.Starting at €8.20