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You Need an Innovation Strategy (Spanish version)
Pisano, Gary P.Article HBS-R1506BStrategyWhy is it so hard to build and maintain the capacity to innovate? The reason is not simply a failure to execute but a failure to articulate an innovation strategy that aligns innovation efforts with the overall business strategy. Without such a strategy, companies will have a hard time weighing the trade-offs of various practices--such as crowdsourcing and customer co-creation--and so may end up with a grab bag of approaches. They will have troub...Starting at €8.20
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The Jaguar Project (Spanish version)
Gino, Francesca; Pisano, Gary P.Case HBS-610S17Service and Operations ManagementTeradyne, a leading manufacturer of semiconductor test equipment, embarked on a multiyear effort to improve its product development capabilities and to implement more formalized project management approaches. Examines the development of a new-generation tester that involved significant hardware and software design. For this, the company decided to implement new approaches to project management and project teams. Invites discussion of the effectiv...Starting at €8.20
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Managing Growth (Spanish version)
Huckman, Robert S.; Pisano, Gary P.Case HBS-611S08Service and Operations ManagementConsiders the situation facing David Barger, President and CEO of JetBlue Airways, in May 2007 as he addresses the airline's need to slow its growth rate in the response to increasing fuel costs and the effects of major operational crisis for the airline in February 2007. In 2005, JetBlue-typically viewed as a low-cost carrier (LCC)-made a move that is often considered antithetical to the LCC model. Specifically, JetBlue moved from a single aircr...Starting at €8.20
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American Connector Co. (A) (Spanish version)
Pisano, Gary P.; Rossi, SharonCase HBS-604S12Service and Operations ManagementAmerican Connector Co. is forced to reexamine operations at its Sunnyvale plant when a Japanese competitor announces plans to build an "ultimate" plant in the United States. Case examines issues related to benchmarking a competitor's manufacturing capabilities and productivity. Allows students to compare two companies' manufacturing strategies and their implications for productivity and flexibility.Starting at €8.20
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Eye Care (C): Alejandro Lanzagora's Performance Assessment
Cebrecos, Enrique; Stein, GuidoCase DPO-166-ELeadership and People Management, MarketingIn February 2009 Alejandro Lanzagorta, a Business Manager at Eye Care, meets with the director of his business unit, Tiago de Vasconcelos, to discuss his annual performance assessment. In quantitative terms, Alejandro's sales results are better than expected, in fact, the best in the company. Opinions differ, however, over cost management, where Alejandro believes he has also exceeded expectations. The disagreement intensifies when the discussion...Starting at €5.74
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Banco de Iberia - Teaching Note
Stein, Guido; Pin Arboledas, José RamónTeaching Note DPOT-45-EInnovation and Change, Leadership and People ManagementThe case presents the changes that take place in Banco de Iberia between 2003 and 2008 and the decisions the CEO must adopt in order to deal with the economic crisis. Between 2003 and 2007 the economic environment is one of sustained growth, with an increasing GDP (3% per year), low interest rates and a steady increase in turnover and margins in absolute terms. The main drivers are real estate development and construction. The strategy of Banco d...Starting at €0.00
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Some Practical Reflections on New Senior Managers
Stein, GuidoTechnical Note DPON-61-ECorporate Governance, Leadership and People ManagementExperience teaches us that a number of factors affect a successful change in senior management personnel, factors whose importance correlates to the degree of responsibility the new post entails. When John J. Gabarro carried out the first systematic study into what factors determine whether a director will be successful when he is promoted to the post of director-general in a large company, he identified four: waiting period before they take up ...Starting at €8.20
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Maison Lumineuse: An Online Assessment Process
Rábago, Eduardo; Stein, GuidoCase DPO-731-EInformation Technologies, Innovation and Change, Leadership and People ManagementMaison Lumineuse is a retailer of home and decor products with a history that goes back over 40 years. The company is a leader in its sector, with 12,000 employees and 120 stores. In mid-2020, at the height of the COVID-19 pandemic, the company is planning to reassign 120 staff currently employed as store-level HR heads. To this end, a decision is made to modify the assessment center method by doing the assessments online and partly automating sc...Starting at €8.20
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Transformation at Telefónica: People as Drivers of Change
Quinn, Bernardo; Stein, GuidoCase DPO-732-EInformation Technologies, Leadership and People Management, StrategyAfter the meeting, as the newly appointed global director of Human Resources, Bernardo Quinn, walked back to his office in the West 2 Building of the Telefónica District in Madrid, he thought about what role Human Resources should play in the changes that were coming. He thought that the effort it would take to mobilize a company the size of Telefónica would be enormous. They would have to take a close look at the planned talent agenda and the co...Starting at €8.20
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Ambar: From a Guild Mentality to "Liquid Lawyers"
Stein, Guido; Stein, JaimeCase DPO-730-EInnovation and Change, Leadership and People Management, StrategyAs of October 2020, the internal teams were closed and running smoothly, with 60 attorneys covering all areas of business law practice. But this was only the beginning. Manuel Deó and Rosa Espín knew that there were bigger challenges ahead for their "on-demand" law firm that was challenging predominant business models in the sector. They were busy managing projects with their sixty lawyers, and wondered how it would be when there were two hundre...Starting at €8.20