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Dexter Nelson, Summer Analyst
James A. Erskine; Devin ChetanCase IVEY-9B09M034-EStrategyDexter Nelson recently accepted a summer analyst position at PPC Consulting (PPC) in Toronto, and was excited to take on the challenge in a high-performance organization. It had only been a few days since he had started his internship when the rest of Dexter Nelson's team left to conduct primary research at a client site. Left alone to work on his first real project, he began to feel overwhelmed. Having recognized the project as a new product lau...Starting at €8.20
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Millway Fabrics Canada
James A. Erskine; Erin DonovanCase IVEY-9B07C010-ELeadership and People ManagementThe director of operations for Millway Fabrics Canada walked into her office and one of the customer service agents was waiting for her in tears. The customer service agent (agent) needed a week off to take care of her son who was about to have surgery to have his tonsils removed. The agent had already taken all her vacation and sick time due to her son's illness. The agent was a strong performer and was well-liked by her co-workers. The director...Starting at €8.20
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BC Metal (A)
James A. Erskine; Aaron AnticicCase IVEY-9B07C020-ELeadership and People ManagementThe president of a metal products manufacturer and distributor is informed that the company controller is having an affair with another employee who is married to the general manager of production. The president is in the process of selling the company and wonders what affect the affair, if true, will have. Three short supplementary cases are also available: 9B07C021, 9B07C022 and 9B07C023.Starting at €8.20
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Prashant Lakhera: Senior Analyst
James A. Erskine; Unnat KohliCase IVEY-9B07C033-ELeadership and People Management, StrategyPrashant Lakhera, senior analyst at Credit Rating Agency Limited (CRA), has been working with Deepak Ghosh, project manager of the Construction Development Board, on a report that needs to be submitted within the next few days. Because Ghosh had been acting inappropriately in front of clients, Lakhera and Gagan Vedi, the other analyst working on the report, was concerned about how this might damage the image of CRA. Shortly before the report was ...Starting at €8.20
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Spotify: Face the Music (Update 2019) - Teaching Note
Vroom, Govert; Sastre Boquet, IsaacTeaching Note SMT-129-EInformation Technologies, Innovation and Change, StrategyIn early 2019, Spotify announced an operating profit of 94 million in for the fourth quarter ofQ4 2018. The world's largestindustry leader of streaming company was for the first time approaching profitability for the first time, after a decade of massive losses. Previouslydespite its a staggering increase in revenue, which had exceededreached over $5 billion at the end of 2018, had failed to get it out of the red. By the late 2010s, streaming ...Starting at €0.00
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WWF and Greenpeace: Two Strategies to Save the Arctic Ocean - Teaching Note
Casadesus-Masanell, Ramon; Mitchell, Jordan; Sastre Boquet, Isaac; Vroom, GovertTeaching Note SMT-124-EStrategyThis case describes the two leading environmental NGOs: WWF and Greenpeace. It discusses the different approaches of these organization towards the preservation of the Arctic Ocean. It raises the question to what extend these two organizations, with very similar goals but very different strategies, should collaborate together.Starting at €0.00
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Mantenimiento de la ventaja competitiva: Estrategia competitiva
Ly, Bryan S.; Vroom, GovertTechnical Note SMN-679Innovation and Change, Leadership and People ManagementEn la nota "Creación y captura de valor", se comentó cómo las empresas ganan ventaja competitiva y crean valor a través de la toma de decisiones y de la búsqueda de soluciones intermedias, lo que les permite capturar más valor que sus rivales y, así, generar unos mayores beneficios. Esta nota se centra en el análisis interno de una empresa, especialmente en cómo ésta puede luchar contra la imitación a través de sus competencias básicas, capacidad...Starting at €8.20
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WWF and Greenpeace: Two Strategies to Save the Arctic Ocean
Mitchell, Jordan; Sastre Boquet, Isaac; Vroom, Govert; Casadesus-Masanell, RamonCase SM-1677-EStrategyThis case describes the two leading environmental NGOs: WWF and Greenpeace. It discusses these organizations' different approaches to the preservation of the Arctic Ocean. It asks to what extent these two organizations, with very similar goals but very different strategies, should collaborate. Shortlisted for the The Financial Times Responsible Business Education Awards, 2022.Starting at €8.20