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Addiopizzo - Teaching Note: Mafia, Anti-Mafia or Hiding in the Grey Area
Vaccaro, Antonino; Ribera, AlbertoTeaching Note BET-5-EBusiness Ethics and Corporate Social ResponsibilityThis teaching note discusses the Addiopizzo case study. It is a relatively flexible case that can be used in several courses, for example, business ethics, corporate social responsibility, leadership, entrepreneurship, small and medium-size business management, and geopolitics.Starting at €0.00
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Omneya Farag: From Cairo to Seattle
Ribera, AlbertoCase DPO-231-ELeadership and People ManagementA young Egyptian software specialist, who works in the Cairo office of a multinational, moves to Seattle to assist in solving some technical problems for which she is amply qualified. The case describes the interaction between the young Egyptian worker and the team in the U.S. (including another expatriate, a Brazilian), and the various styles of assertiveness.Starting at €8.20
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Pulled by New Life
Ribera, AlbertoCase DPO-175-ELeadership and People ManagementA 36-year old manager employed by a big international investment bank feels quite frustrated with his job. Unexpectedly his wife learns that she is going to give birth to their first child. From being trapped by the stressful situation he changes his internal attitude towards the future. The case includes a letter he writes to his unborn baby where he expresses his views and feelings, his motivation and his values.Starting at €8.20
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Lamb or Lion
Ribera, AlbertoCase DPO-174-EBusiness Ethics and Corporate Social Responsibility, Leadership and People ManagementReflections from a young manager on his first ten months of work after graduating from an MBA course. He is employed by an international consulting firm, expatriated in Hong Kong but managing projects in Seoul. He describes the impact of these months of work on his motivation and values.Starting at €8.20
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Queue Management: Methodology for Basic Queue Analysis
Lago, Alejandro; Martínez de Albéniz, VictorTechnical Note PN-441-EService and Operations ManagementThis technical note gives a brief account of the methodology for dealing with stochastic queue problems in an analytic way. It is intended to be a guide for the reader to follow the process step by step. This document complements technical note PN-427 which gives a more detailed description of queue phenomena.Starting at €8.20
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Working Hard, Playing Hard
Arvanitou, S.; Ribera, AlbertoCase DPO-83-EKnowledge and Communication, Leadership and People ManagementThe central character is a former MBA student who feels skeptical after observing the lifestyles that some of his former classmates are leading. He thinks that many of them are so overwhelmed by the will power to achieve their goals that they have the problem of not knowing how to relax (leisure needs to be productive and efficient for them). He is also thinking of the life style many of his classmates led during the MBA (mainly immature) and th...Starting at €8.20
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The Dream Team (B): Second term as a milestone
Pathak, Richa; Ribera, AlbertoCase DPO-235-ELeadership and People ManagementThis is part B of a case that narrates the story of two teams within the MBA class. The incidents described in this part occur in the second term of the MBA. The case is intended for focusing on developing team-building skills, to discuss how the members could have approached stressful situations in better ways.Starting at €5.74
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Allianz: The Iberian Project
Lago, Alejandro; Moscoso, PhilipCase P-1107-EInnovation and Change, Leadership and People Management, Service and Operations ManagementIn December 2007, the Allianz Group created a special taskforce to study the possible integration of the subsidiaries in Spain and Portugal. The different alternatives to be analyzed ranged from a complete merger of the two companies to sharing only some key back-office operations. Although companies in both countries had similar products and structures, their operational philosophies were rather different, since Spain had decentralized many acti...Starting at €8.20
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Gestión de colas: Metodología básica para el análisis de colas
Lago, Alejandro; Martínez de Albéniz, VictorTechnical Note PN-441Service and Operations ManagementEsta nota técnica describe resumida la metodología para tratar de manera analítica y aproximada problemas de colas estocásticas. La nota es una guía para que el lector pueda seguir el procedimiento paso a paso. El documento complementa la nota técnica PN-427, donde se puede encontrar una descripción más detallada de los fenómenos de colas.Starting at €8.20
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Las dudas de un joven directivo aventurero
Smith, Thomas; Ribera, AlbertoCase DPO-91Service and Operations ManagementDespués de seis años como oficial en el ejército (incluyendo dos años en Irak, trabajando en la unidad de desarrollo económico del Gobierno Interino establecido en 2003), Thomas Smith decide orientar su carrera profesional hacia un empleo más ajustado a sus planes personales y expectativas de salario. Por esta razón, empieza un MBA; pero poco antes de terminar el 2º año, mientras se encuentra inmerso en varios procesos de selección en distintas e...Starting at €8.20