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Case

Granavista Sistemas (GV) (Portuguese version)

By Riverola, Josep / Munoz-Seca, Beatriz

Granavista specializes in the development and distribution of ERP systems (integrated software systems for business management). It works with a network of agents who carry out the installation in the clients' facilities. The case discusses the problems that arise in the relationship between the company and its agents when the latter perform the installation. The operating procedure is described and alternative solutions are proposed.

Collection: IESE (España)

Ref: P-1036-PT

Format: PDF

Number of pages: 14

Publication Date: Jun 11, 2002

Language: Portuguese Portugal, Spanish, English

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Description

Year: 2000

Geographic Setting: Spain

Learning Objective

To identify ways of operating and organizing in situations with a high level of uncertainty.

Granavista Sistemas (GV) (Portuguese version)

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Granavista Sistemas (GV) (Portuguese version)

What material is included in this case:

Description

Learning Objective

Granavista Sistemas (GV) (Portuguese version)

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