How AI Will - and Won't - Change the Way You Manage

  • Reference: ART-3203-E

  • Number of pages: 8

  • Publication Date: Sep 17, 2018

  • Source: IESE (España)

  • Type of Document: Article

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Description

Digitalization, big data, machine learning, robotics and artificial intelligence are reshaping industries, making once strong business models obsolete, growing new enterprises with different capabilities and skill sets, disrupting companies and communities, and ushering in social change. What are the key issues for leadership, governance and management? What new competencies are needed? How should executives respond? In this article, IESE professors Bruno Cassiman, Marta Elvira, Sandra Sieber and Anneloes Raes discuss the impact of AI on strategy, talent management, corporate governance, IT management and organizational culture, respectively. Then, Jordi Canals wraps up the discussion by reiterating the enduring role of general managers in this new paradigm. He highlights the fundamental leadership questions that CEOs and senior executives will need to grapple with in this new, fast-changing business world.

Keywords

AI algorithm Artificial intelligence black box board broad AI C-suite Center for Human Resources CEO Competitive advantage Darío Gil data-driven differentiation George Bernard Shaw HR human managers IBM Institute of Innovation and Entrepreneurship Job satisfaction Julian Birkinshaw Learning Lloyds London Business School long-term sustainability machine Meta4 MIT narrow AI Nissan Chair of Corporate Strategy and International Competitiveness Paula Apascaritei Peter Cappelli Productivity Puig Chair of Global Leadership Development quantum computing Recruitment retention software stakeholder The Future of Management in an Artificial Intelligence-Based World trade-offs Watson Wharton