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How AI Will - and Won't - Change the Way You Manage
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Reference: ART-3203-E
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Number of pages: 8
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Publication Date: Sep 17, 2018
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Source: IESE (España)
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Type of Document: Article
Description
Digitalization, big data, machine learning, robotics and artificial intelligence are reshaping industries, making once strong business models obsolete, growing new enterprises with different capabilities and skill sets, disrupting companies and communities, and ushering in social change. What are the key issues for leadership, governance and management? What new competencies are needed? How should executives respond? In this article, IESE professors Bruno Cassiman, Marta Elvira, Sandra Sieber and Anneloes Raes discuss the impact of AI on strategy, talent management, corporate governance, IT management and organizational culture, respectively. Then, Jordi Canals wraps up the discussion by reiterating the enduring role of general managers in this new paradigm. He highlights the fundamental leadership questions that CEOs and senior executives will need to grapple with in this new, fast-changing business world.
Keywords
AI
algorithm
Artificial intelligence
black box
board
broad AI
C-suite
Center for Human Resources
CEO
Competitive advantage
Darío Gil
data-driven
differentiation
George Bernard Shaw
HR
human managers
IBM
Institute of Innovation and Entrepreneurship
Job satisfaction
Julian Birkinshaw
Learning
Lloyds
London Business School
long-term sustainability
machine
Meta4
MIT
narrow AI
Nissan Chair of Corporate Strategy and International Competitiveness
Paula Apascaritei
Peter Cappelli
Productivity
Puig Chair of Global Leadership Development
quantum computing
Recruitment
retention
software
stakeholder
The Future of Management in an Artificial Intelligence-Based World
trade-offs
Watson
Wharton