Japan Tobacco International (JTI): Achieving Excellence through Diversity
The case describes how Japan Tobacco International (JTI) managed the cultural diversity in the company as well as the process of postmerger integration with Gallaher. It demonstrates that diversity can be a natural part of a company and how diversity can be managed through clear leadership from the top and a well-designed system for human resources management. It also raises questions on how to leverage diversity to make the company more innovative and move more quickly as it faces increasing challenges in the industry.
Collection: IESE (España)
Ref: DPO-364-E
Format: PDF
Number of pages: 13
Publication Date: Jul 24, 2015
Language: English
Description
The case describes how Japan Tobacco International (JTI) managed the cultural diversity in the company as well as the process of postmerger integration with Gallaher. It demonstrates that diversity can be a natural part of a company and how diversity can be managed through clear leadership from the top and a well-designed system for human resources management. It also raises questions on how to leverage diversity to make the company more innovative and move more quickly as it faces increasing challenges in the industry.
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Year: 2011
Geographic Setting: Suiza
Learning Objective
The discussion will focus on (1) assessing the level of diversity within JTI, (2) how JTI manages such diversity, and (3) how JTI can leverage such diversity in confronting the challenges it faces.
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"Japan Tobacco International (JTI): Achieving Excellence through Diversity"
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