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Plan Operations: Align Process Improvement Programs

Reference: HBS-7690BC-E
Number of pages: 30
Publication Date: Aug 4, 2008
Source: HBSP (USA)
Type of Document: Book Chapter

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Description

Performance that depends on the power of individual leaders has generally proven unsustainable over the long term. Unless an organization links its strategy to its governance and operational processes, it won't be able to sustain its successes. This chapter discusses the linkage of strategy to process improvements. This chapter is excerpted from "Execution Premium: Linking Strategy to Operations for Competitive Advantage."

Keywords

Balanced scorecard Execution Performance measurement Process improvement Strategic alignment