Reinventing Ericsson

To maximize their effectiveness, color cases should be printed in color. Carl-Henric Svanberg, CEO of the Swedish telecom infrastructure company Ericsson, has to reorganize the recovering company in late 2003 after a major industry downturn. He is convinced that only a more market-orientated and customer-focused organization will be able to remain competitive in this maturing, high-technology focused industry. Presents his change project, in which the sales and marketing structure play a central role. Will his ideas allow the company to keep its customers and successfully go after new markets?
Collection: HBSP (USA)
Ref: HBS-507075-E
Format: PDF
Number of pages: 28
Publication Date: Jun 29, 2007
Language: English, Spanish
Review date: Feb 11, 2008

Description

To maximize their effectiveness, color cases should be printed in color. Carl-Henric Svanberg, CEO of the Swedish telecom infrastructure company Ericsson, has to reorganize the recovering company in late 2003 after a major industry downturn. He is convinced that only a more market-orientated and customer-focused organization will be able to remain competitive in this maturing, high-technology focused industry. Presents his change project, in which the sales and marketing structure play a central role. Will his ideas allow the company to keep its customers and successfully go after new markets?
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Year: 2003
Geographic Setting: Sweden
Industry Setting: Telecommunications

Reinventing Ericsson

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"Reinventing Ericsson"