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SAFE and Travis: Leading in Uncertain Times

By Mitchell, Jordan / Cardona Soriano, Pablo / Rosenberg, Mike

Leadership and People Management Service and Operations Management

Forty-five miles apart from each other in Northern California, two not-for-profit credit unions SAFE and Travis had successfully transitioned from military segment-based to community charter credit unions. Both had grown to over $1 billion in assets via a combination of organic growth, mergers, and acquisitions. Above all, both had injected an unwavering commitment to member service. As of 2007, SAFE and Travis faced several questions: What would be the most appropriate avenue for future growth? Were any changes necessary to operations to support the growth? How could the credit unions continue to foster their cultures of member service?

Collection: IESE (España)

Ref: DG-1522-E

Format: PDF

Number of pages: 33

Publication Date: Sep 2, 2008

Language: English

Review date: Feb 10, 2011

Description

Year: 2007

Geographic Setting: Estados Unidos

SAFE and Travis: Leading in Uncertain Times

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SAFE and Travis: Leading in Uncertain Times

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SAFE and Travis: Leading in Uncertain Times

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