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TechVenture and Carvey: High-stakes recruitment at a scale-up

By Reiche, Sebastian
Finance Entrepreneurship Information Technologies
In 2024, TechVenture, a rapidly growing Australian fintech scale-up, faces a critical leadership challenge amid executive turnover, investor pressure, and an increasingly competitive market for senior talent. After the departure of its Chief Strategy Officer, CEO and co-founder Sarah Chen leads a high-stakes global search that results in the appointment of Michael Carvey, an executive whose background appears ideally suited to the firm’s international growth ambitions. Following a rigorous selection process and a public announcement of the hire, Chen receives troubling information on Carvey’s first day that calls into question the accuracy of his professional credentials. The case explores how leaders should respond when doubts arise about a senior hire after the appointment has been made, and examines broader issues of the talent selection process, executive due diligence, ethical judgment, board governance, reputational risk, and leadership decision-making under uncertainty in fast-growing organizations.
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Collection: IESE (España)
Ref: DPO-921-E
Format: PDF
Number of pages: 4
Publication Date: May 7, 2026
Language: English

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Description

In 2024, TechVenture, a rapidly growing Australian fintech scale-up, faces a critical leadership challenge amid executive turnover, investor pressure, and an increasingly competitive market for senior talent. After the departure of its Chief Strategy Officer, CEO and co-founder Sarah Chen leads a high-stakes global search that results in the appointment of Michael Carvey, an executive whose background appears ideally suited to the firm’s international growth ambitions. Following a rigorous selection process and a public announcement of the hire, Chen receives troubling information on Carvey’s first day that calls into question the accuracy of his professional credentials. The case explores how leaders should respond when doubts arise about a senior hire after the appointment has been made, and examines broader issues of the talent selection process, executive due diligence, ethical judgment, board governance, reputational risk, and leadership decision-making under uncertainty in fast-growing organizations.
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Year: 2024
Geographic Setting: Australia
Industry Setting: Financial

Learning Objective

The case has three main teaching purposes. First, it serves as a basis for discussing the many biases inherent in the recruitment and selection process, particularly concerning interviews and reference checks as primary selection tools, and with a specific focus on staffing at the most senior organizational levels. Second, it highlights the high stakes of st6affing decisions and in particular senior appointments in scale-up companies and the role of the founder in talent search and hiring. Finally, the case lends itself to shed light on ethical dimensions in the hiring process.

The case is suitable for courses on human resource management, foundations of scaling, and business ethics. It also serves as a fruitful context for focused modules on senior executive staffing, recruitment and selection, and ethics in the hiring process.

TechVenture and Carvey: High-stakes recruitment at a scale-up

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"TechVenture and Carvey: High-stakes recruitment at a scale-up"