Terror at the Taj Bombay: Customer-Centric Leadership, Teaching Note

Teaching Note for 511703.
Collection: HBSP (USA)
Ref: HBS-511118-E
Format: PDF
Number of pages: 11
Publication Date: Mar 17, 2011
Language: English
Review date: Mar 30, 2021

Description

Teaching Note for 511703.
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Year: 2008
Geographic Setting: India
Industry Setting: Accommodation & food services
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"Terror at the Taj Bombay: Customer-Centric Leadership, Teaching Note"