This website uses technical, customisation and analytical cookies, both first-party and third-party, to anonymously facilitate browsing and analyse statistics on use of the website. Learn more
IESE (España)
-
Indo dota a su red de ventas de una nueva tecnología móvil (A)
Almenar, E.; Comín, Marta; Sieber, SandraCase SI-168Information Technologies, Innovation and Change, Knowledge and CommunicationEn 2006, el fabricante óptico Indo se planteó dar un giro a la manera de trabajar del equipo de ventas de la división de gafas. La sustitución del material físico por información "on line" permitiría a sus comerciales trabajar con mayor agilidad y disponer de información siempre actualizada. Pero el nuevo sistema podía causar reticencias entre los clientes, acostumbrados a tocar el producto, y entre los mismos comerciales, reacios a cambiar un mo...Starting at €8.20
-
ISS Spain. La máquina integradora (A)
Agulles, Remei; Prats, Mª JuliaCase E-126Entrepreneurship, Innovation and Change, Leadership and People ManagementEl director de país de ISS Spain, Joaquim Borràs, preparaba una reunión con otros directores de país de ISS, a la cual había sido invitado para compartir con ellos su experiencia en adquisiciones e integraciones durante los diez años que ya llevaba en ese puesto. Tras hacer un repaso de la historia de la empresa, decidió hacer hincapié en dos puntos fundamentales: las primeras adquisiciones que condujeron a la constitución de ISS Spain, y el año ...Starting at €8.20
-
Indo Gives its Sales Force New Mobility Technology (A)
Almenar, E.; Comín, Marta; Sieber, SandraCase SI-168-EInformation Technologies, Innovation and Change, Knowledge and CommunicationIn 2006, Indo, an optics manufacturer, decided to change the working method of its sales division for glasses. Physical material was replaced with online information that facilitated the work of the sales personnel and ensured they always had the most up-to-date information. But the new system was not completely accepted by clients, who were used to touching the product. Even some members of the sales staff were wary about changing an effective w...Starting at €8.20
-
Indo Gives its Sales Force New Mobily Technology (B)
Almenar, E.; Comín, Marta; Sieber, SandraCase SI-169-EInformation Technologies, Innovation and Change, Knowledge and CommunicationAfter introducing a new sales system for glasses as a pilot program, Indo, an optical company, expanded the scope of its experiment to check the results. The case study describes how the sales personnel and clients accepted the change from a partially computerized system to one that was thoroughly computerized.Starting at €5.74
-
Beyond Business Instinct
Agulles, Remei; Prats Moreno, Mª JuliaArticle ART-1450-EEntrepreneurship, Leadership and People ManagementWhile it is widely assumed that entrepreneurs need business competencies like industry analysis, negotiating skills and resource management, other competencies such as interpersonal skills and self-leadership are all too often overlooked. Yet such competencies play a vital role in entrepreneurship - indeed they are a prerequisite for mobilizing the other capabilities and putting them to work in the various contexts in which entrepreneurship take...Starting at €8.20
-
ISS Spain. La máquina integradora (B)
Agulles, Remei; Prats, Mª JuliaCase E-133Entrepreneurship, Innovation and Change, Leadership and People ManagementEl director de país de ISS Spain, Joaquim Borràs, recordaba cómo el equipo de ISS Spain decidió en 2004 comprar la empresa de limpieza UNICA, además de Alitecnic, que operaba en las áreas de servicios de control de plagas e higiene medioambiental. De 1999 a 2004, la filial había pasado de 1 a 9.160 empleados por medio de 18 adquisiciones. La empresa tenía un crecimiento orgánico del 7% y unos ingresos de 132 millones de euros, y estaba sólidament...Starting at €5.74
-
Indo dota a su red de ventas de una nueva tecnología móvil (B)
Almenar, E.; Comín, Marta; Sieber, SandraCase SI-169Information Technologies, Innovation and Change, Knowledge and CommunicationTras haber introducido un nuevo sistema de ventas de gafas en una prueba piloto, la empresa óptica Indo amplió el alcance de su experimento para comprobar la fiabilidad de los resultados. El caso describe cómo aceptaron comerciales y clientes el cambio de un sistema parcialmente informatizado a otro digitalizado en gran medida.Starting at €5.74
-
EKM Group Human Capital: El crecimiento concéntrico
Agulles, Remei; Prats, Mª JuliaCase E-111EntrepreneurshipSaliendo de una reunión periódica del Fòrum Carlemany, del cual era Presidente, Jaume Sanabras comentaba con Enric Paredes, empresario y gran amigo personal, su trayectoria. En 11 años y empezando de cero, él y su equipo habían conseguido levantar juntos una empresa de 100 trabajadores y que facturaba 30M, siguiendo siempre una filosofía muy particular. Pero, ante una oportunidad que parecía única, reflexionaba en voz alta: ¿Sigue siendo cierto q...Starting at €8.20
-
EKM Group Human Capital
Agulles, Remei; Prats, Mª JuliaCase E-111-EEntrepreneurshipAs Jaume Sanabras left a regular meeting of the Carlemany Forum, of which he was chairman, he shared with Eric Paredes, an entrepreneur and a great personal friend, the highlights of its development. In eleven years and starting from scratch, he and his team had managed to build a company with 100 employees invoicing 30 million euros, always faithful to a unique philosophy. But faced with what appeared to be a once-in-a-lifetime opportunity, he p...Starting at €8.20
-
ISS Spain. The Integration Machine (B)
Agulles, Remei; Prats, Mª JuliaCase E-133-EEntrepreneurship, Innovation and Change, Leadership and People ManagementISS Spain Country Manager Joaquim Borràs remembered how the ISS Spain team decided in 2004 to buy the cleaning company UNICA, as well as Alitecnic, which operated in the service areas of pest control and environmental hygiene. From 1999 to 2004, the subsidiary had gone from 1 to 9,160 employees, through 18 acquisitions. The company had a 7% organic growth and 132M revenue and it was strongly positioned in Spanish Levante, East, North and The Ba...Starting at €5.74