American Express: Deciding on a hybrid work model after the COVID crisis (A) & (B) - Teaching note

Collection: IESE (España)
Ref: DPOT-126-E
Format: PDF
Number of pages: 14
Publication Date: Jan 8, 2024
Language: English

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Learning Objective

Managing people in organizations, HR, leader communications, leading in crisis situations and their aftermath. The main questions for discussion are the considerations behind different policies related to working from home, their likely consequences for employee satisfaction, collaboration, and other outcomes, and the implications of these policies for other HR systems, such as recruitment, promotions, work design, and compensation.
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"American Express: Deciding on a hybrid work model after the COVID crisis (A) & (B) - Teaching note"