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Carestream Health Inc.: When Disruption Hits a Lean Supply Chain

Service and Operations Management, Strategy

Reference: IVEY-9B19D023-E
Year: 2014
Number of pages: 6
Geographic Setting: China
Publication Date: Dec 11, 2019
Fecha de edición: Dec 11, 2019
Source: Ivey Business School (Canada)
Type of Document: Case
Industry Setting: Manufacturing;

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Description

In October 2014, Carestream Health Inc. (Xiamen) (CHX) was faced with a supply chain disruption caused by a labour dispute involving most of the ports on the west coast of the United States. The work-to-rule strike was having a considerable impact on the

Learning Objective

This case is suitable for use in undergraduate- and graduate-level courses on operations management (lean management module) or supply chain management. After working through the case and assignment questions, students will be able to ·understand the re

Keywords

lean management Supply Chain