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Kaya Skin Clinic: Creating a Sustainable Competitive Advantage with Customers
Kareem Abdul Waheed; Vimi JhamCase IVEY-9B17A022-EMarketing, StrategyKaya Skin Clinic (Kaya) was started in India in 2002. It expanded its operations to the Middle East in 2003. The company’s value proposition was to provide medical advice from a dermatologist, which formed the basis for product and service recommendations that would dramatically improve customers’ skin. The company had worked hard to position the Kaya brand through defined e-marketing and customer relationship management strategies; however, in 2...Starting at €8.20
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Floward
Palepu, Krishna G.; Arora, NamrataCase HBS-124010-EStrategyIn 2022, Abdulaziz B. Al Loughani, CEO and co-founder of Floward, an online flower and gifting company established in Kuwait in 2017, contemplated the firm's growth trajectory. Floward, an e-commerce enterprise that offered fresh-cut flowers sourced directly from global growers and had control over the entire delivery chain, had expanded its footprint to 32 cities across nine MENA countries and had ventured into the UK. Witnessing a remarkable CA...Starting at €8.20
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Conoco's "Green" Oil Strategy (A) (Spanish version)
Salter, Malcolm S.; Hall, Susan E.A.Case HBS-321S07Business Ethics and Corporate Social ResponsibilityConoco's attempted to win an oil development contract in Ecuador's tropical rain forest. The case discusses government perspectives, environmental perspectives, and indigenous people's perspectives. Allows role playing in a "negotiating forum" set up by Conoco to get their developing plan in the various interest groups. This oil development contract is key to Conoco's Latin American E&D strategy.Starting at €8.20
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Adroliv S.A. ¿Del Exito al Fracaso?
Chandi Agama, Luis Salomón; Cátedra René Morales Carazo de Emprendimiento; Schill, RyanCase INCAE-31258_SFinanceMateo Armando Quito, joven creativo y socio fundador de una agencia de publicidad dedicada a la realización de campañas publicitarias en Ecuador, que había ganado varios premios nacionales e internacionales con la campaña que el Gobierno de Ecuador había lanzado en 2014 “All you need is Ecuador”, esperaba solitario en la sala de juntas a sus socios para la reunión trimestral de Junta de Accionistas, la cual se convocó para determinar el futuro de...Starting at €8.20
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Koita Foods
Applegate, Lynda M.; Ofek, Elie; Norris, MichaelCase HBS-819001-EEntrepreneurshipIn 2018, Mustafa Koita, Founder and CEO of Dubai-based organic milk company Koita has to decide whether or not to pursue an investment from a potential competitor who is coming into his local market.Starting at €8.20
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Flotel Orellana
Riverola, JosepCase P-928-EService and Operations ManagementThe case describes the operations involved in running the Flotel Orellana, a floating hotel operating in the Amazon jungle. It allows for analysis of the relationship between the structure of operations and the environment in which they take place.Starting at €8.20
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Dubai Duty Free
Lal, Rajiv; Kiron, DavidCase HBS-511034-EMarketingTo maximize their effectiveness, color cases should be printed in color. In mid-February 2009, Dubai Duty Free Managing Director Colm McLoughlin received the January sales report. He left the report lying on his desk unopened and went to walk around the shops as he did every morning. When he returned, he sat down at his desk, looked at the cover of the report, then called his wife, Breeda, to confirm that they were hosting a dinner party that wee...Starting at €8.20
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FREEJ
Lassiter, Joseph B.; Alkhatib, FirasCase HBS-808121-EEntrepreneurshipMohammed Harib placed his phone on the desk in front of him. As he sat back in his chair and looked out the window, he began to take stock of how his life had taken such a dramatic path over the last few years. Life was good for the founder and CEO of Lammtara Pictures, the United Arab Emirates (UAE) first 3D animation studio. Recently dubbed 'Dubai's answer to Pixar' in a recent magazine article, Lammtara's first animated television show, FREEJ,...Starting at €8.20
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Petrobras in Ecuador (B)
Musacchio, Aldo; Goldberg, Lena G.; Reisen de Pinho, RicardoCase HBS-309108-EStarting at €5.74