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What Does It Mean Being a Decent Boss (B)
Ramus, Tommaso; Vaccaro, AntoninoCase BE-190-EBusiness Ethics and Corporate Social ResponsibilityIn March 2007, less than one year after his appointment as CEO, René Obermann received an e-mail from a 48-year old technician working in the T-Com Berlin department. The letter was carbon copied to some members of the Board of Management, union representatives and some other employees. It rapidly spread throughout the organization and become viral in Germany. The following is an extract of the letter: Your continuous messages to the workforce wi...Starting at €5.74
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What Does It Mean Being a Decent Boss (A)
Ramus, Tommaso; Vaccaro, AntoninoCase BE-189-EBusiness Ethics and Corporate Social Responsibility, Knowledge and CommunicationThis case analyzes a pre-crisis situation experienced by René Obermann, while he was serving as CEO of Deutsche Telekom. He received a letter from a technician, who complained about the top management style being focused on short-term results instead of on the company's long-term stability.Starting at €8.20
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«Food Service»: El auge de la comida fuera del hogar
Farrán, Juan; Llopis, JaumeTechnical Note MN-210MarketingSe analiza la importancia del «food service» -consumo de alimentación y bebidas fuera del hogar- en España, comparando su evolución con la de otros países, así como los problemas y necesidades del sector, poniendo de manifiesto diversos temas de reflexión para el fabricante de productos alimentarios y planteando posibles soluciones para mejor adecuar al consumidor y al canal los productos que elaboran.Starting at €8.20
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Tramsa Mobility on the Ropes: Dealing with a Cyberattack (C) (Portuguese Version, Brazil)
Valor Sabatier, Josep; Zamora, Javier; Jesus Pérez Balaguer; Sastre Boquet, IsaacCase SI-210-PBInformation Technologies, Leadership and People ManagementIn summer 2020, Tramsa Mobility, a Spanish transportation carrier that operated several concession contracts from the administration, was victim of a ransomware attack that seriously threatened the ability of the company to operate the thousands of buses that gave service to some of the largest cities in the country. The case, broken up in three different parts, describes how the company dealt with the crisis, with new challenges and difficultie...Starting at €5.74
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There Be Dragons
de Toro, Juan Manuel; Iniesta, FranciscoCase M-1265EntrepreneurshipLos amigos Ignacio Gómez Sancha e Ignacio Núñez, jóvenes ejecutivos de Madrid, decidieron convertirse en productores de cine tras una cena celebrada en la capital de España con motivo de la búsqueda de financiación para la última película de Roland Joffé. Una conversación larga y distendida entre el director y los dos Ignacios, hizo que éstos decidieran embarcarse en el proyecto, y se comprometieran a encontrar los recursos económicos necesarios ...Starting at €8.20
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Tramsa Mobility en dificultades: enfrentándose a un ciberataque (C)
Valor Sabatier, Josep; Zamora, Javier; Jesus Pérez Balaguer; Sastre Boquet, IsaacCase SI-210Information Technologies, Leadership and People ManagementEn verano de 2020, Tramsa Mobility, un transportista español que operaba varias concesiones de las administraciones públicas, fue víctima de un ataque de ransomware que amenazó seriamente la capacidad de la empresa para operar los miles de autobuses que daban servicio a algunas de las ciudades más grandes del país. El caso está dividido en tres subcasos, y describe cómo la empresa enfrentó la crisis, mostrando desafíos y dificultades distintas en...Starting at €5.74
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Random House: Shifting to E-Books in a Globalized World
Sarah Bickert; Volker Diestegge; Thorsten Knauer; Katja Möslang; Andrea Schroer; Friedrich SommerCase IVEY-9B13M083-EStrategyThe publisher Random House, a fully owned subsidiary of the German family company Bertelsmann SE & Co. KgaA, faces significant changes in its markets and internal structure. While printed books have been the company’s core competence from its earliest years, with the advent of the Internet, customers, especially in the West, are beginning to prefer electronic books. Will printed books be completely replaced by digital ones, or will e-books remain...Starting at €8.20
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Dummet (D): La decisión final
Bonnalgue, Axel; Stein, Guido; Pin Arboledas, José RamónCase DPO-210Leadership and People ManagementFlanqueado por sus seis directores, Robert bajó a la fábrica y se dirigió a la nave donde se concentraban los cien operarios y los encontró en las líneas de producción charlando tranquilamente. A la llegada del equipo de dirección, los operarios empezaron a gritar, silbar y hacer ruido con herramientas. Se dio la orden a los operarios de desalojar la primera línea de montaje.Starting at €5.74
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Grupo de Empresas Fortuny (E)
Álvarez, E.; Tàpies, JosepCase F-606FinanceExplica cómo acabaron los acontecimientos que se describen en los casos (A), (B) y (C).Starting at €5.74
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Aparkalo (C): Normal Crisis or Sudden Death
Peeters, Claire; Zott, ChristophCase E-210-EEntrepreneurshipAparkalo was born as the brainchild of Luis París and Iván Rodríguez, who developed the initial business plan for the venture as part of an IESE EMBA course on entrepreneurship. Their simple yet appealing idea was to introduce the concepts of reservations and dynamic pricing as a business model innovation to parking lots, so that clients could reserve spots in advance, and parking lot managers could charge more during peak times (e.g., concerts o...Starting at €5.74