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Las compras preceden a la confianza en la tienda
Castaldo, SandroArticle ART-1601Business Ethics and Corporate Social Responsibility, MarketingRestaurar la confianza del consumidor sigue siendo para los distribuidores minoristas, como para muchos otros negocios, una tarea ardua. El aumento de los productos de marca propia ayuda, pues crea una nueva reputación e identidad. Antes se creía que los consumidores compraban estas gangas porque confiaban en la tienda. Pero desde que estos productos han ganado en calidad, hasta el punto de medirse con las marcas principales del mercado, asistimo...Starting at €8.20
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Las cosas claras
IESE InsightArticle ART-1973Business Ethics and Corporate Social Responsibility, Knowledge and CommunicationLa corrupción tiene múltiples caras y no entiende de fronteras, así que conviene estar preparado para cualquier contingencia. ¿Qué haría si le intentaran extorsionar? Muchas de las medidas de Addiopizzo para enfrentarse a la mafia son de aplicación universal.Starting at €8.20
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Purchase Precedes Trust in Retailer
Castaldo, SandroArticle ART-1601-EBusiness Ethics and Corporate Social Responsibility, MarketingRestoring consumer trust remains an uphill battle for retailers, as for many others. The rise of private label (PL) products can, in fact, create a new reputation and identity for the retailer. Before, it was believed that consumers purchased these cheap knockoffs because they trusted in the store. But, as PL products have grown in quality to rival that of leading brands, a surprising about-face has emerged: customer satisfaction with PL products...Starting at €8.20
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Arianna Occhipinti
Vaccaro, AntoninoCase BE-207-EBusiness Ethics and Corporate Social Responsibility, Decision Analysis, Economics, StrategyArianna Occhipinti is a Sicilian entrepreneur who created a company focused on biological wines. She seriously take into consideration sustainability issues proving to be a fantastic example of woman leadership in difficult cultural contexts.Starting at €8.20
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Brunello Cucinelli: Ethical luxury, the luxury of ethics or what
Vaccaro, Antonino; Potito, GianmicheleCase BE-196-EBusiness Ethics and Corporate Social ResponsibilityThe company Brunello Cucinelli is an Italian fashion house operating in what it calls the "absolute luxury goods sector," specializing in cashmere. Over time, it has become one of the most exclusive brands in the international informal luxury prêt-à-porter sector. The company, founded in 1978 by the stylist and philanthropist Brunello Cucinelli, employs 1,200 people and reported ?355.9 million in revenue in 2014.Starting at €8.20
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Addiopizzo Travel: Fighting Mafia through market-based strategies
Vaccaro, Antonino; Ramus, Tommaso; La Cara, BarbaraCase BE-188-EBusiness Ethics and Corporate Social Responsibility, EntrepreneurshipAddiopizzo Travel is a travel agency and tour operator that pursues socially responsible tourism in Sicily (Italy) with a special focus on the fight against mafia. The mission of Addiopizzo Travel is to support a clean, anti-mafia economy by attracting non-Sicilian tourists (Italians and foreigners) and directing them to mafia-free facilities, i.e., hotels, restaurants, and other business activities that have obtained Addiopizzo anti-mafia certif...Starting at €8.20
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Addiopizzo: Mafia, Anti-Mafia or Hiding in the Grey Area
Vaccaro, Antonino; Ribera, AlbertoCase BE-172-EBusiness Ethics and Corporate Social ResponsibilityAddiopizzo is an NGO created in 2004 to fight against the extortions imposed by Sicilian Mafia. From 2004 to 2011 Addiopizzo has succesfully supported more than 600 entrepreneurs to refuse paying any money to Mafia extortionists. Addiopizzo has created an anti-bribe certification which helps consumers to distinguish between good and bad shops. This NGOs has also launched a variety of new initiatives that are reshaping socio economic networks and ...Starting at €8.20
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Diagnostix (B): The dark side of a family business!
Vaccaro, AntoninoCase BE-187-EBusiness Ethics and Corporate Social Responsibility, Entrepreneurship, Leadership and People ManagementDiagnostix is a small family-owned business that provides medical services such as blood tests, services for patients with diabetes, cosmetic surgery services, etc. It was founded in 1982 by two siblings, Attilio and Romina Girgenti. Attilio, who graduated in electronic engineering, always worked on the technical side of the company and Romina, who was more entrepreneurial, managed the administrative and commercial operations. In February 2012, a...Starting at €5.74
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Diagnostix (A): The dark side of a family business!
Vaccaro, AntoninoCase BE-186-EBusiness Ethics and Corporate Social Responsibility, Entrepreneurship, Leadership and People ManagementDiagnostix is a small family-owned business that provides medical services such as blood tests, services for patients with diabetes, cosmetic surgery services, etc. It was founded in 1982 by two siblings, Attilio and Romina Girgenti. Attilio, who graduated in electronic engineering, always worked on the technical side of the company and Romina, who was more entrepreneurial, managed the administrative and commercial operations. In February 2012, a...Starting at €8.20
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The Fusion of Banca Popolare (B): Lights and Shadows From the South
Stein, Guido; Cuadrado, MartaCase DPO-313-EBusiness Ethics and Corporate Social Responsibility, Corporate Governance, Leadership and People ManagementBack in his office, Massimo took a few minutes to tidy up his desk; he did not like to leave papers lying around. He stored the folder containing all the presentations and official documents relating to the merger in the bottom drawer. "I won't need that until next month," he thought. But after a quick glance, he found an official communication from Banca Popolare del Norte dated October 5, 2010, addressed to the entire workforce of the Bank: ...Starting at €5.74