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Venturanza Hoteles (A)
Rábago, Eduardo; Stein, GuidoCase DPO-184Innovation and Change, Leadership and People ManagementVenturanza Hoteles estaba experimentando un fuerte crecimiento orgánico e inorgánico y se enfrentaba al reto de disponer de directivos adecuados. ¿Cómo vamos a ser capaces de desarrollar tantos directores de hotel como necesitamos al ritmo que crecemos? se preguntaba Juan Morillo, director de recursos humanos de Venturanza Hoteles. Acaba de regresar de un proceso de evaluación de candidatos internos y las cosas no habían transcurrido como deseaba...Starting at €8.20
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Crisis Management (E): North American Sporting League Visits Mexico City
Foster, GeorgeCase SGSB-SPM40E-ELeadership and People ManagementA major sports league has decided to run its season opening game in Mexico City. When the teams arrive in the country four days before the event, two of Team A’s star players are kidnapped. The (A) case provides relevant background information about the league, the team, the players, and the planned activities surrounding the season opening game. It also describes what is initially known about the crisis situation. In cases (B) through (F), a...Starting at €5.74
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Harvest Tech, Inc (C): Managing the Entrepreneur
Gibbings A.; Poelmans, StevenCase DPO-76-ELeadership and People ManagementClaire, even though she was no longer working at Harvest Tech, felt responsible for the team that she hired.Starting at €5.74
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Myer and Flanagan (A): High-Stake Recruitment at the Top
Reiche, Sebastian; Akkan, ErenCase DPO-352-EBusiness Ethics and Corporate Social Responsibility, Leadership and People ManagementThis 2-case series focuses on the challenges of senior executive replacements at Australian department store Myer. In late spring of 2014, Myer was going through a major reshuffle of its senior management team. More than 20 senior managers had left the company over the past 2 years, and the exodus of some key members of the executive team was continuing. The turnover had accelerated after CEO Bernie Brookes decided in February 2014 to remain in h...Starting at €8.20
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Myer y Flanagan (A): reclutamiento sénior con mucho en juego
Reiche, Sebastian; Akkan, ErenCase DPO-352Business Ethics and Corporate Social Responsibility, Leadership and People ManagementEsta serie de dos casos se centra en los desafíos que los grandes almacenes australianos Myer afrontaron a la hora de encontrar sustitutos para sus directivos sénior. A finales de la primavera de 2014, el equipo directivo sénior de Myer estaba inmerso en una remodelación de primer orden. Aunque durante los dos años anteriores ya habían abandonado la compañía más de veinte directivos sénior, el éxodo de algunos miembros clave del equipo directivo ...Starting at €8.20
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Myer and Flanagan (B): High-Stake Recruitment at the Top
Reiche, Sebastian; Akkan, ErenCase DPO-353-EBusiness Ethics and Corporate Social Responsibility, Leadership and People ManagementThis two-case series focuses on the challenges of senior executive replacements at the Australian department store Myer. In the late spring of 2014, Myer was going through a major reshuffle of its senior management team. More than 20 senior managers had left the company over the previous two years, and the exodus of some key members of the executive team was continuing. The turnover had accelerated after CEO Bernie Brookes decided in February 201...Starting at €5.74
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Towards the Top End by Being Down Under: Haier's Acquisition of Fisher & Paykel Appliances
Reiche, Sebastian; Lee, Yih-Teen; Sánchez-Runde, CarlosCase DPO-420-EDecision Analysis, Entrepreneurship, Leadership and People ManagementHarry Hou, director and owner of the Oceania microenterprise for Haier Group, a leading multinational consumer electronics and home appliances company headquartered in Qingdao, was contemplating the future of the group's acquisition of Fisher & Paykel Appliances (FPA). A delegation of Haier representatives, with whom he had spent the day discussing collaborations between Haier and FPA, had just left, allowing him a few moments to reflect on the p...Starting at €8.20
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Statistical Quality Control for Process Improvement (Spanish version)
Bohn, Roger E.Case HBS-616S10Service and Operations ManagementDescribes systematic methods for process debugging and improvement, based on statistical quality control. Examples are from manufacturing settings, but techniques are also useful for services and sales, and to quantity improvement as well as quality improvement.Starting at €8.20
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The Mexican Social Security Institute - Towards deconcentration of health service providers
Jané E.; Ribera, JaumeCase P-1044-EService and Operations ManagementThree years ago, the Mexican Social Security Institute (IMSS), a highly centralized and hierarchical organization, started to devolve powers to its service units, grouped in decentrally managed medical areas (AMGDs). It was a slow process until a project was set up to create the necessary tools to administer the new decentralized system. Dr. Martín is the head of one of the new medical areas. He and his bosses have made the necessary changes to ...Starting at €8.20