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Amazon.com: Supply Chain Management
P. Fraser Johnson; Ken MarkCase IVEY-9B18D017-EEntrepreneurship, Information Technologies, Marketing, Service and Operations ManagementBy early 2018, Seattle-based Amazon.com Inc. (Amazon), one of the world’s most valuable companies and the largest online retailer in the world, had grown dramatically since its beginnings in 1994. The company that had started as an online bookseller now sStarting at €8.20
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Six Sigma Implementation at Maple Leaf Foods
P. Fraser JohnsonCase IVEY-9B05D016-EService and Operations ManagementSix Sigma has become a popular management philosophy adopted by several large companies including Maple Leaf Foods as a means of reducing waste systematically. The plant manager at the Rivermede plant is preparing for a meeting with the senior manager to discuss the new initiative Six Sigma @ the Edge. Based on the success of Six Sigma at this plant, it was chosen as a pilot for this new initiative. Students will develop a deeper understanding of...Starting at €8.20
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3M Canada: The Health Care Supply Chain
P. Fraser JohnsonCase IVEY-9B15D011-EService and Operations ManagementIn 2015, a global science and technology company’s Canadian national manager of channel markets is evaluating a potential change to the company’s distribution strategy for its innovative health care products to hospitals. The company currently relies on vStarting at €8.20
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Apple Inc.: Global Supply Chain Management
P. Fraser JohnsonCase IVEY-9B20D013-EService and Operations Management, StrategyThis case focuses on the supply chain strategy of Apple Inc. (Apple). Set in early 2020, it provides a detailed description of the company’s supply chain network and capabilities. Data in the case allows students to develop an understanding of Apple’s source of competitiveness and to gain insights into the management of a large, complex global supply chain network that focused on the intersection of services, hardware and software. Students will ...Starting at €8.20
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TSC Stores: Supply Chain Management for Profitable Growth
P. Fraser JohnsonCase IVEY-9B09D005-EService and Operations ManagementIn May 2007, the chief operating officer at TSC Stores in London, Ontario, asked the director of distribution to evaluate the company's supply chain strategy and make recommendations to the board of directors. The chief operating officer was concerned about the ability of the company's supply chain to support the corporate business plan, which called for 20 per cent annual growth over the next three years. Preliminary analysis indicated that TSC ...Starting at €8.20
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Spartan Building Products
P. Fraser JohnsonCase IVEY-9B15D009-EService and Operations ManagementThe logistics analyst at Spartan Building Products, a large, national distributor of building materials, needs to prepare a report analyzing the company’s logistics practices. Management is particularly concerned about the high cost of servicing customer deliveries. Students are asked to evaluate factors contributing to the logistics problems at Spartan, including freight costs and the sales mix. Students will analyze the cost implications of sup...Starting at €8.20
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Westridge Cabinets
P. Fraser JohnsonCase IVEY-9B15D006-EService and Operations ManagementThe chief operating officer at Westridge Cabinets, a Canadian cabinet manufacturer, needs to improve the company’s on-time delivery performance and reduce costs. Customers’ orders vary widely, in terms of both order size and product mix, leading to complications in planning and scheduling the plant. As part of their analysis, students are required to 1) recognize how the company’s order process integrates with production planning and control; 2) ...Starting at €8.20
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Tesla: Building an Electric Vehicle Global Supply Chain - Teaching Note
P. Fraser JohnsonTeaching Note IVEY-W34522-EService and Operations Management, StrategyTeaching note for product W34521.Starting at €0.00
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CPDN: Improving Supply Chain Resilience
P. Fraser JohnsonCase IVEY-9B19D004-EService and Operations ManagementThe director of operations at Canadian Pharmaceutical Distribution Network (CPDN), located in Mississauga, Ontario, had been asked by the company’s president to develop recommendations that would address the growing problem of drug shortages. Managing shoStarting at €8.20
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Walmart China - Supply Chain Transformation
P. Fraser JohnsonCase IVEY-9B15D018-EService and Operations Management, StrategyIn late September 2015, the senior vice-president of supply chain management at Walmart China was preparing for a meeting in Bentonville, Arkansas, where she was expected to make a presentation detailing plans for Walmart China's network of distribution centres. The investment in infrastructure would be the next major step in the organization's supply chain transformation. The case provides an opportunity to explore issues related to supply chain...Starting at €8.20