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Counterfeits and E-Commerce: Why Even Build It?
Mani, Vidya; Thomas, Doug; Maiden, Stephen E.Case DARDEN-OM-1753-EService and Operations ManagementThis public-sourced case set in early 2021 examines the role counterfeiting has come to play in e-commerce, specifically at Amazon, which represents over one-third of the US online market. The case's protagonist is Amy Vega, who, along with Jason Larson, has cofounded a humidity-detection-device company with a product called the Hygro. Vega and Larson hope to sell the Hygro on leading e-commerce sites such as Amazon. But should they? Vega's res...Starting at €8.20
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e-Consulting (Spanish version)
Nanda, Ashish; DeLong, Thomas J.; Landry, Scot; Agan, Thomas E.Case HBS-804S07Service and Operations ManagementProporciona una visión general de la historia y el desarrollo de la industria del e-consulta, así como las cuestiones que se le plantean.Starting at €8.20
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Negociación: Proceso de resolución de problemas y de creación de valor. Principios
Pascale, Richard Tanner; Roure, JuanTechnical Note PN-369Service and Operations ManagementLa negociación, en una forma u otra, es consustancial a la función directiva. El término «negociación» se asocia generalmente a temas trascendentales como pueden ser los convenios colectivos o la compra-venta de empresas. Sin embargo, el mismo tipo de proceso se da en las relaciones diarias del directivo tanto con personas de su organización como con otras de fuera a quienes no puede imponer sus criterios pero cuya cooperación es vital. El objeti...Starting at €8.20
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Negotiation: The Process of Solving Problems and Creating Value. Principles
Pascale, Richard Tanner; Roure Alomar, Juan Bautista AntonioTechnical Note PN-369-EService and Operations ManagementNegotiation, one way or another, is part and parcel of an executive's job. The term "negotiation" is usually associated with weighty issues such as collective bargaining agreements or buying and selling companies. However, the same kind of process also occurs in executives' everyday interactions with people both inside and outside of their organizations. Although executives cannot impose their own criteria on the latter, enlisting their cooperati...Starting at €8.20
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Agro Sevilla e la Tempesta Perfetta
Llano Irusta, M. A.Case IIST-PI-224-I-ITService and Operations ManagementQuesto caso riguarda l'evoluzione del settore spagnolo delle olive da tavola tra il 2018 e l'inizio del 2020 a fronte dell'imposizione di tariffe del 34,75% sulle olive nere ossidate spagnole. Analizza inoltre i dati di settore per il 2018 e il 2019 e i movimenti strategici in tempi di crisi dei principali concorrenti di Agro Sevilla come Ángel Camacho, Dcoop e Aceitunas Guadalquivir. Presenta anche i cambiamenti strutturali della società che son...Starting at €8.20
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PI-188-I L Gruppo Agro Sevilla e la Sfida del Mercato Americano
Llano Irusta, M. A.Case IIST-PI-188-I-ITService and Operations ManagementAgro Sevilla è stata fondata in Andalusia nel 1977 come cooperativa di secondo grado e nel 2017 è diventata una delle principali realtà produttive, confezionatrici ed esportatrici di olive in tutto il mondo. Nel 1994 si è guadagnata il titolo di primo esportatore spagnolo nel settore. Il 22 giugno del 2017, le due più grandi aziende americane produttrici di olive nere, Musco Family Olive e Bell-Carter Foods, hanno presentato ricorso al Dipartimen...Starting at €8.20
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GLOVO: Q-commerce, the evolution of E-commerce (Italian version)
Audicana Arcas, J.; Martínez Jiménez, M.Case IIST-PI-219-I-ITService and Operations ManagementNel giugno 2021, Glovo, la società di consegne spagnola per eccellenza, aveva appena raccolto 450 milioni di euro di finanziamento e aveva sfiorato i 2.000 milioni di valutazione, in 5 anni di vita. Tuttavia, la strada non era stata facile per un'azienda che stava trasformando il tradizionale concetto di "fattorino" integrando la tecnologia. Il suo modello di business era cambiato più volte per competere in un mercato dominato dai giganti e trova...Starting at €8.20
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Healy Hudson: e-Sourcing Solutions
Sachon, MarcCase P-1019-EInformation Technologies, Service and Operations ManagementBased in Munich, Bavaria, the company is a pioneer in the world of e-procurement. It has developed an online purchasing system for the Business-to-Business sector. In the fall of 2000 it is selling two e-commerce products: Impact Ordering and Impact Sourcing. The former is a simple electronic catalog ordering system; the latter is designed for the sourcing of complex goods.Starting at €8.20
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El e-Learning
Sánchez, L.; Munoz-Seca, BeatrizTechnical Note PN-415Service and Operations ManagementEl e-learning se está convirtiendo en un canal más para generar aprendizaje, tanto en el mundo educacional como en el empresarial. Aunque algunos autores consideran que su diseño debe tener en cuenta las características individuales del estilo de aprender del individuo, la mayoría de los programas de e-learning están desarrollados sin considerarlas. Este puede ser uno de los grandes orígenes de sus fracasos. La tecnología facilita un proceso, per...Starting at €8.20
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Negotiation: The Process of Solving Problems and Creating Value. Principles (Portuguese Version, Brazil)
Pascale, Richard Tanner; Roure, JuanTechnical Note PN-369-PBService and Operations ManagementNegotiation, one way or another, is part and parcel of an executive's job. The term "negotiation" is usually associated with weighty issues such as collective bargaining agreements or buying and selling companies. However, the same kind of process also occurs in executives' everyday interactions with people both inside and outside of their organizations. Although executives cannot impose their own criteria on the latter, enlisting their cooperati...Starting at €8.20