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Project Impact: The Affordable Hearing Aid Project
Cordes E.; Mair, JohannaCase DG-1472-EStrategyThis case introduces David Green, a social entrepreneur with the mission of making advanced medical technology affordable and available to those in the third world. It describes the growth and success of projects to develop, manufacture and distribute low-cost hearing aids and other basic medical technology in India, and presents a direct contrast to the traditional maximum profit model of the medical industry. After achieving success with Aurola...Starting at €8.20
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The Freeplay Energy Group and Foundation (A)
Coles E.; Mair, JohannaCase DG-1467-EEntrepreneurship, StrategyThe Freeplay Energy Group was founded in 1995 to produce wind up radios. The company produced its first radios in 1996. It took its social responsibilities seriously from the beginning and in 1998 founded the Freeplay Foundation to enable the sustained delivery of radio information and education to the most vulnerable populations via self-powered radios. The company has transformed itself from a vertically integrated organization with internal ...Starting at €8.20
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Comfort Class Transport: Does Customer Service Need an Overhaul, Teaching Note
Roberts, Michael J.; Morrison, Paul E.Teaching Note HBS-4377-EService and Operations ManagementTeaching Note for Product #4377.Starting at €0.00
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Comfort Class Transport: Does Customer Service Need an Overhaul
Roberts, Michael J.; Morrison, Paul E.Case HBS-4374-EService and Operations ManagementThe general manager of a chauffeured limousine transport company is concerned about underperformance at the company's customer service call center. The eight-person call center handles almost all customer interaction including discussing company services with prospective customers, scheduling pickups, providing pricing, confirming appointments, and handling billing inquiries. Customers have complained about extended wait times to speak with someo...Starting at €8.20
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Amazon.com--2002 (Spanish version)
Leschly, Stig; Roberts, Michael J.; Sahlman, William A.; Thedinga, ToddCase HBS-805S17EntrepreneurshipDescribe la evolución de Amazon.com y su modelo de negocio desde su fundación. En concreto, se analiza la transformación del Amazonas desde un e-Tailer a una plataforma de comercio y su iniciativa de mercado, que ha llevado a esto. También describe los aspectos económicos de diferentes modelos de comercio que Amazon emplea y discute una decisión confrontar Jeff Bezos con respecto a cómo la empresa debe participar en el segmento de ropa.Starting at €8.20
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Sekem: Liberating a Vision, an Artistic Approach to Entrepreneurship - Teaching Note
Seelos, Christian; Mair, JohannaTeaching Note DGT-34-EStrategyNote prepared as an aid to instructors in the classroom use of case DG-1466-E The Sekem Initiative.Starting at €0.00
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Zurich Financial Services (UKISA) India Programme - Teaching Note
Farmer M.; Mair, JohannaTeaching Note DGT-32-EStrategyNote prepared as an aid to instructors in the classroom use of case DG-1447-E Zurich Financial Services (UKISA) India Programme.Starting at €0.00
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Waste Concern: Turning a Problem into a Resource - Teaching Note
Mitchell, Jordan; Mair, JohannaTeaching Note DGT-51-EEntrepreneurship, StrategyNote prepared as an aid to instructors in the classroom use of case DG-1502-E: Waste Concern: Turning a problem into a resource.Starting at €0.00
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The Freeplay Energy Group and Foundation - Teaching Note
Mair, Johanna; Ganly, KateTeaching Note DGT-56-EEntrepreneurship, StrategyNote prepared as an aid to instructors in the classroom use of case DG-1467-E: The Freeplay Energy Group and Foundation.Starting at €0.00
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Project Impact: The Affordable Hearing Aid Project - Teaching Note
Mair, JohannaTeaching Note DGT-48-EStrategyNote prepared as an aid to instructors in the classroom use of case DG-1472-E: Project Impact: The Affordable Hearing Aid Project.Starting at €0.00