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Criterios de decisión de un banquero: el caso de Luis Valls-Taberner
Stein, Guido; García de Santos, TeresaTechnical Note ASNN-16Decision Analysis, Knowledge and Communication, Leadership and People ManagementLuis Valls-Taberner fue director del Banco Popular durante más de 30 años. Construyó el banco con personalidad, eficacia, diplomacia y visión de largo plazo, puso al cliente en el centro y convirtió al Popular en el banco más rentable del mundo. En esta nota técnica se pretende profundizar en tal éxito y brindar al lector unos criterios básicos que le orienten en la toma de decisiones en distintos ámbitos.Starting at €8.20
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Decision Criteria for a Banker: Luis Valls-Taberner's Case
Stein, Guido; García de Santos, TeresaTechnical Note ASNN-16-EDecision Analysis, Knowledge and Communication, Leadership and People ManagementLuis Valls-Taberner was the director of Banco Popular for more than 30 years. He built the bank with personality, efficacy, diplomacy and a long-term vision, putting the customer at the center and turning Banco Popular into the most profitable bank in the world. This technical note aims to delve into that success and provide the reader with some basic criteria to guide them in different areas of decision making.Starting at €8.20
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Apple's iPhone: Calling Europe or Europe Calling - Teaching Note
Mitchell, Jordan; Sieber, Sandra; Valor Sabatier, JosepTeaching Note SIT-13-EKnowledge and CommunicationThis teaching note accompanies the case study: "Apple's iPhone: Calling Europe or Europe Calling?"Starting at €0.00
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El equipo de atención primaria de Tuixèn
Ribera, Jaume; Valor Sabatier, JosepCase P-785Service and Operations ManagementEl gerente del área de gestión 13 del ICS se plantea diversas alternativas para mejorar el servicio en el centro de atención primaria de Tuixen. Entre ellas se contempla la fijación de horarios para visitas, las citas concertadas, modificación de turnos y potenciar el papel de las enfermeras.Starting at €8.20
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El oro rojo
Guillén, F. J.; Valor Sabatier, JosepCase AD-184EconomicsEn el formato de una entrevista aparecida en una revista especializada se presenta la problemática de la autotransfusión como una solución económica al problema de la falta de sangre para operaciones quirúrgicas programadas.Starting at €8.20
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Canal Satélite Digital (B)
Comín, Marta; Nueno, José Luis; Valor Sabatier, JosepCase M-1206-EMarketingAfter a period of considerable losses for both parties, the two pay platforms of digital television in Spain merged in 1998, which resulted in Digital +. In 2002 this merger became a reality with some conditions imposed by the Spanish government. In the next five years, new competitors entered the pay TV industry. In 2007, once the government limitations had been overcome, Sogecable, the owner of Digital +, began looking for new partners or a cha...Starting at €5.74
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From Blockbuster to Netflix: The Evolution of the Home Entertainment Industry
Valor Sabatier, Josep; Tatarinov, KatherineCase SI-201-EInformation Technologies, Innovation and Change, StrategyThis case describes the evolution of the home entertainment industry in the United States, focusing on its two main players in the period 2000-2017: Blockbuster and Netflix. It follows the growth and success of Blockbuster as the leader in the video rental segment, the challenge of Netflix with its mail-in option and Blockbuster's inability to respond. Finally, it closes with Netflix's transition from a physical DVD rental company to its current ...Starting at €8.20
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Paack: Harnessing Data in the Logistics Industry - Teaching Note
Zamora, Javier; Valor Sabatier, Josep; Isaac Sastre BoquetTeaching Note SIT-27-EIn early 2021, Jan de Tienda, Chief Strategy and Data Officer (CSO/CDO) of Paack and Chief Executive Officer (CEO) Fernando Benito were discussing the next steps for the rapidly growing company, which was becoming more and more complex as it grew in scale. Paack was a parcel delivery company that allowed final customers to schedule their deliveries. This reduced the number of failed delivery attempts and resulted in more convenience and efficienc...Starting at €0.00