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Autodiagnóstico (C): las ventas cruzadas en mi empresa de servicios profesionales
Vila, Victoriano; Villanueva, JulianCase MQ-3MarketingEste documento recoge un autodiagnóstico dirigido a socios y directores de empresas de servicios profesionales o a directores de marketing y/o desarrollo de negocio de dichas empresas. Consta de un cuestionario que tiene como objetivo ayudar a la reflexión sobre posibles campos de mejora en la venta de servicios profesionales. Puede realizarse desde la perspectiva de uno mismo (por ejemplo, el socio que vende su propia práctica) o desde la de un ...Starting at €5.74
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Emerging Business Opportunities at IBM (B) (Spanish version)
Garvin, David A.; Levesque, Lynne C.Case HBS-304S20StrategySupplements the (A) case.Starting at €5.74
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Strategic Planning at United Parcel Service (Spanish version)
Garvin, David A.; Levesque, Lynne C.Case HBS-311S13Strategythe development of the company charter, strategic planning, strategic decision making, and strategy implementation. Also discusses the roles of the various players in the process, focusing especially on the CEO and corporate strategy staff.Starting at €8.20
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Pervasive Computing (Spanish version)
Garvin, David A.; Levesque, Lynne C.Case HBS-304S21StrategySupplements the (A) case.Starting at €8.20
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Executive Decision Making at General Motors (Spanish version)
Garvin, David A.; Levesque, Lynne C.Case HBS-313S03StrategyDescribes the evolution of General Motors' strategy, organizational structure, and management processes from its founding to the present day. Focuses on the role of GM's management committee--the senior-decision-making body at the company, now called the Automotive Strategy Board (ASB)--and how it operates under Rick Wagoner, its current CEO. In October 2004, Wagoner and the ASB are wrestling with recent changes in GM's planning and budgeting pro...Starting at €8.20
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Emerging Business Opportunities at IBM (A) (Spanish version)
Garvin, David A.; Levesque, Lynne C.Case HBS-304S19StrategyBy June 2003, IBM had made significant progress in changing the way it managed new, emerging businesses. Describes the development of a separate management program at IBM designed to identify, fund, and shepherd new businesses through growth. Traces the history of the program, its evolution, and the current challenges senior management faces in scaling up the program.Starting at €8.20
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La empresa multiunitaria
Garvin, David A.; Levesque, Lynne C.Article HBS-R0806GService and Operations ManagementUna empresa de múltiples unidades es una organización geográficamente dispersa construido a partir de unidades estándar (tiendas, restaurantes, o ramas) que se agrupan por agrupaciones geográficas más grandes (distritos, regiones y divisiones). Aunque esta estructura organizativa se ha convertido en la norma en varias industrias, ha recibido poca atención por parte de académicos y consultores. Garvin y Levesque se dispuso a llenar ese vacío en el...Starting at €8.20
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The Multiunit Enterprise
Garvin, David A.; Levesque, Lynne C.Article HBS-R0806G-EService and Operations ManagementA multiunit enterprise is a geographically dispersed organization built from standard units (stores, restaurants, or branches) that are aggregated into larger geographic groupings (districts, regions, and divisions). Although this organizational structure has become the norm in several industries, it has received little attention from academics and consultants. Garvin and Levesque set out to fill that gap in management thinking with their researc...Starting at €8.20
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Philips Bets on Recordable DVD: Conflicting Technologies
Ripley W.; Mora C.; Nueno, José Luis; Villanueva, JulianCase M-1179-EInformation Technologies, MarketingDVDs were the biggest success ever in consumer electronics, but it seemed that many consumers missed being able to record on DVD, as they did with their VCR. Moreover, research showed that they were willing to pay premium for recording. Was this the right moment to launch the first DVD Recorder in Europe? Early in August 2001, Clare Bayes, Marketing Manager for Digital Video Recording Europe at Philips, had to decide whether to launch the DVD rec...Starting at €8.20
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Cinesa - Exhibición: de crisis en crisis
Fernandez, Javier; de Toro, Juan Manuel; Villanueva, JulianCase M-1326Decision Analysis, Knowledge and Communication, MarketingEl Consejo de Cinesa se hallaba reunido en septiembre 2013. Las caras reflejaban preocupación. Las cosas no iban bien y habían empezado las presiones desde la matriz. El presidente tomó la palabra: "Chicos, la cosa está muy mal. Como sabéis, desde antes del verano hemos estado trabajando en con los planes A y B, que, dada la evolución del mercado, han demostrado ser insuficientes. Desde Londres van a exigir acciones, y, una vez más, creo que serí...Starting at €8.20