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e-Consulting (Spanish version)
Nanda, Ashish; DeLong, Thomas J.; Landry, Scot; Agan, Thomas E.Case HBS-804S07Service and Operations ManagementProporciona una visión general de la historia y el desarrollo de la industria del e-consulta, así como las cuestiones que se le plantean.Starting at €8.20
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Vermeer Technologies (E): un nuevo comienzo
Nanda, Ashish; Levenson, GeorgiaCase HBS-308S14EntrepreneurshipEl equipo Vermeer está gratamente sorprendido por los beneficios y hospitalidad que ofrecen su nuevo entorno. Su felicidad es templado, sin embargo, por el malestar con algunos elementos de la "forma de Microsoft." Como los ingenieros de Vermeer se embarcan en un horario castigo para la próxima versión de su producto, los ejecutivos de Microsoft se preguntan si el equipo Vermeer será capaz de cumplir su promesa.Starting at €5.74
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ING DIRECT USA: Facing the Future
Gerard Seijts; P. Fraser Johnson; Mary M. Crossan; V. Joseph Compeau; Ken MarkCase IVEY-9B10M090-EInformation Technologies, StrategyAs of 2010, ING DIRECT USA has had a successful first decade, having grown into one of the largest U.S. banks with $90 billion in assets. It has developed an innovative culture and a unique approach to banking, and has a strong brand name. As a result of a regulatory requirement in the Netherlands, ING Group is required to divest ING DIRECT USA by 2013. The chairman, president, and chief executive officer is reviewing his organization and thinkin...Starting at €8.20
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Wachtell Lipton: Focused Excellence
Nanda, Ashish; Cross, MargaretCase HBS-720396-EStrategyFor years, Wachtell, Lipton, Rosen & Katz - a small, New York City law firm - has consistently boasted the highest profits per partner and one of the highest "prestige" ratings among U.S.-based law firms. The firm has remained loyal to a distinctive strategy ever since its founding in 1965. Whereas most law firms have multiple offices, seek long-term retainer relationships with clients, operate across multiple services, and bill by the hour, Wach...Starting at €8.20
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Amazon.com: Supply Chain Management
P. Fraser Johnson; Ken MarkCase IVEY-9B18D017-EEntrepreneurship, Information Technologies, Marketing, Service and Operations ManagementBy early 2018, Seattle-based Amazon.com Inc. (Amazon), one of the world’s most valuable companies and the largest online retailer in the world, had grown dramatically since its beginnings in 1994. The company that had started as an online bookseller now sStarting at €8.20
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Strategy and Positioning in Professional Service Firms (Spanish Version)
Nanda, AshishCase HBS-908S07StrategyEste caso proporciona una definición de la estrategia, se distingue entre la estrategia corporativa y la práctica, y se analiza cómo y por qué el desarrollo y la implementación de la estrategia de las empresas de servicios profesionales es diferente de desarrollo e implementación de la estrategia para las empresas comerciales. El caso analiza cómo la estrategia práctica consiste en la colocación de la práctica en una gama de servicios y la alinea...Starting at €8.20
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Amazon.com: Supply Chain Management (Spanish Version)
P. Fraser Johnson; Ken MarkCase IVEY-W29513Entrepreneurship, Information Technologies, Marketing, Service and Operations ManagementBy early 2018, Seattle-based Amazon.com Inc. (Amazon), one of the world’s most valuable companies and the largest online retailer in the world, had grown dramatically since its beginnings in 1994. The company that had started as an online bookseller now sold merchandise and digital content in more than 30 categories, including electronics, clothing, books, furniture, and streaming music and video. It sold its own products and listed products for ...Starting at €8.20
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Ellen Harvey
Narayandas, Das; Nanda, Ashish; Mister, Mike; Haas, NicholasCase HBS-516047-EMarketingStarting at €8.20
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Metropolitan College
P. Fraser Johnson; Robert KlassenCase IVEY-9B09D012-EService and Operations ManagementA manager of Student Services at a small college was very concerned about the delays and costs of processing student registrations during the annual orientation week. She glanced at recently collected data on processing times for the six major steps that the registration process required. She wondered how the process might be improved while balancing budgetary pressures to reduce costs.Starting at €8.20
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3M Health Care
P. Fraser Johnson; Viola HooCase IVEY-9B04D008-EService and Operations ManagementA summer intern student at 3M Health Care must analyze the health care division’s logistics systems and report her findings to the vice president of 3M Health Care Markets. The vice president is most interested in the recommendations for the proposed changes to the existing method of distributing products to Canadian hospitals. This case provides sufficient information for students to assess the quantitative and qualitative issues relating to dir...Starting at €8.20