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Aena: la crisis de los controladores
Villanueva, Julian; Bel Mallén, Ignacio; Paniagua Granados, Francisco JavierCase M-1271Knowledge and CommunicationEl puente de la Constitución en España es el último gran puente antes de las vacaciones de Navidad. En el año 2010 coincidió con las fechas comprendidas entre el 3 y el 8 de diciembre y siempre será recordado en España por "la crisis de los controladores". Se trataba de un fin de semana con gran afluencia de tráfico aéreo. Todos los españoles estuvieron pendientes de los medios de comunicación: televisión, radio, diarios digitales y redes sociale...Starting at €8.20
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Grupo Aramón: turismo de nieve y de montaña
Sanders, Karen; Paniagua Granados, Francisco JavierCase M-1268Knowledge and Communication, Leadership and People ManagementEl Grupo Aramón es una sociedad anónima de titularidad pública dedicada al mundo del turismo de nieve. El Grupo se fundó en el año 2002 con el fin de "impulsar el desarrollo económico social de las comarcas en las que opera, mediante la creación de una oferta de turismo de esquí y montaña moderna e innovadora". El Grupo Aramón está compuesto por cinco estaciones de esquí de la comunidad autónoma de Aragón y se define como "el primer grupo español...Starting at €8.20
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Grupo Aramón: Snow and Mountain Tourism: Managing media relations
Sanders, Karen; Paniagua Granados, Francisco JavierCase M-1268-EKnowledge and Communication, Leadership and People ManagementGrupo Aramón is a publicly-owned corporation dedicated to the world of snow tourism. The Group was founded in 2002 to "promote socio-economic development in the regions in which it operates by creating a range of modern and innovative ski and mountain tourism facilities." Grupo Aramón consists of five ski resorts in the autonomous community of Aragón and is defined as "the foremost Spanish group for snow and mountain tourism." The company's commu...Starting at €8.20
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Aena: The Air Traffic Controller Crisis
Villanueva, Julian; Bel Mallén, Ignacio; Paniagua Granados, Francisco JavierCase M-1271-EKnowledge and CommunicationThe long weekend of the Constitution is the last of several long weekends throughout the year in Spain before the Christmas holidays. In 2010, it fell between December 3 and 8, and it will always be remembered in Spain for the "air traffic controller crisis." It was a weekend when heavy air traffic was expected. All Spaniards turned to the media - TV, radio, online newspapers and social networks - to keep abreast of minute-by-minute developments ...Starting at €8.20
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Select: Jumpstart the Cycle of Excellence-Encourage Peak Performance by Putting the Right Person in the Right Job
Hallowell, Edward M.Book Chapter HBS-4249BC-EAs General Electric CEO Jack Welch said, "Getting the right people in the right jobs is a lot more important than developing a strategy." Smart managers know that job fit means paying attention to three things: what a person likes to do most; what he or she does best; and what adds the greatest value to the project or organization. In this chapter, bestselling author ("Driven to Distraction") and practicing psychiatrist Edward Hallowell focuses o...Starting at €8.20
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Five Steps to Peak Performance: How You Can Use Brain Science to Bring Out the Best in Your People
Hallowell, Edward M.Book Chapter HBS-4248BC-EAre there people working for you who feel stressed out? Overloaded? Disconnected? Afraid? These are not "problem" employees; they don't have disciplinary issues, and they're not untalented. But they're not achieving at their peak level in the pressure-cooker that is today's workplace. In this chapter, bestselling author and practicing psychiatrist Edward Hallowell describes in detail the five steps of the Cycle of Excellence and explains how you,...Starting at €8.20
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The Cycle of Excellence: A Summary of the Five Steps to Peak Performance-And Helpful Hints for Putting Them into Practice
Hallowell, Edward M.Book Chapter HBS-4257BC-EIn practical terms, the pressure of managing your employees and your own work on a daily basis doesn't allow you to examine what's happening step by step. You manage within a process-traditionally called work-and you are often juggling many tasks and priorities at once. In this chapter, bestselling author and practicing psychiatrist Edward Hallowell encapsulates the five steps that comprise what he calls the Cycle of Excellence: Select, Connect, ...Starting at €8.20
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Connect: Fueling the Cycle of Excellence-How Promoting Strong Interpersonal Bonds Ignites Your Team's Peak Performance
Hallowell, Edward M.Book Chapter HBS-4250BC-EConnection-the bond an individual feels with another person, group, task, or mission-is one of the most powerful tools you as a manager can use to bring out the best in the people who work for you. Connected employees are loyal, committed, inspired, and excited. They have positive energy, and they give their best effort to everything they do. In this chapter, bestselling author ("Driven to Distraction") and practicing psychiatrist Edward Hallowel...Starting at €8.20
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Play: Encouraging the Cycle of Excellence-Help Your People Achieve Peak Performance by Engaging Their Imaginations
Hallowell, Edward M.Book Chapter HBS-4254BC-EPlay is the most creative activity of the human brain. It allows you to dream up fresh ideas and question old ones. In play, the brain totally lights up. Play drives creativity, and creativity, in turn, drives profits. Without play, peak performance is impossible-workers become robotic, doing what they are asked to do but no more. In this chapter, bestselling author ("Driven to Distraction") and practicing psychiatrist Edward Hallowell focuses on...Starting at €8.20
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Shine: Completing the Cycle of Excellence-How Praise and Recognition of Your People's Achievements Promotes Peak Performance
Hallowell, Edward M.Book Chapter HBS-4256BC-EPraise and recognition are powerful motivators because they satisfy a fundamental human need-the need to feel valued for what we do. You, as a manager, are in a unique position to offer-or withhold-this recognition. In this chapter, bestselling author ("Driven to Distraction") and practicing psychiatrist Edward Hallowell focuses on how you can make your employees "Shine"-the fifth and final step in the Cycle of Excellence. Using recent discoverie...Starting at €8.20