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eBay Partner Network (C)
Edelman, Benjamin; Larkin, Ian I.Case HBS-910012-EService and Operations ManagementSupplements the (A) case.Starting at €5.74
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Distribution at American Airlines (C)
Edelman, BenjaminCase HBS-913034-EPresents 2011-2012 updates to American's distribution strategy including new challenges and disputes. [Supplement for case 909035]Starting at €5.74
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Andrew Sullivan and Faraway Ltd (C): Anthony Pierce of John Lewis
Cespedes, Frank V.; Godden, AlexCase HBS-813106-EEntrepreneurshipSupplement for case 813104Starting at €5.74
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eBay Partner Network (A), (B), (C), and (D), Teaching Note
Edelman, Benjamin; Larkin, Ian I.Teaching Note HBS-910025-EService and Operations ManagementTeaching Note for 910008, 910009, and 910012.Starting at €0.00
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E. T. Phone Home, Inc: Pronosticando la Demanda de un Negocio
Cady, John F.; Cespedes, Frank V.Case HBS-514S11MarketingDescribe un procedimiento para la demanda del mercado de predicción para una tecnología emergente - radio celular. El estudiante debe evaluar críticamente el modelo de demanda y las estimaciones del mercado, y modificarlos según sea apropiado con el fin de desarrollar un plan de marketing y el presupuesto.Starting at €8.20
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Andrew Sullivan and Faraway Ltd., Teaching Note
Cespedes, Frank V.Teaching Note HBS-814101-EEntrepreneurshipTeaching Note for 813104. Andrew Sullivan is an entrepreneur with an innovative product and impending sales calls on two important retail buyers. The (A) case provides information about Sullivan, his business, and the economics of his business model. The (B) and (C) cases provide information about each buyer. Sullivan has no previous sales experience and is eager but nervous: "his impending sales calls... could make or break the nascent company."Starting at €0.00
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Putting Sales at the Center of Strategy
Cespedes, Frank V.Article HBS-F1410A-EStudies show that only a fraction--perhaps less than 10%--of companies' strategic plans are effectively executed. One reason is that C-suite strategists, years removed from customer contact, may have an obsolete vision of the company-customer interface. The author's research reveals four steps companies can take to improve the alignment between strategy and sales.Starting at €8.20
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Andrew Sullivan and Faraway Ltd
Cespedes, Frank V.; Godden, AlexCase HBS-813104-EEntrepreneurshipThe "Andrew Sullivan and Faraway Ltd" case series focuses on entrepreneurial selling, and is based on an older case study, "Deaver Brown and Cross River Inc." (9-394-042). It concerns two entrepreneurs, Andrew Sullivan and Hope Abasi, who have designed an innovative pushchair (baby stroller) and, a year later, are looking for an order from a large retailer. The case requires students to prepare, deliver, and evaluate Sullivan's sales calls on two...Starting at €8.20
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Consumer Payment Systems - Japan
Edelman, Benjamin; Hagiu, AndreiCase HBS-909007-EStrategyIn 2008, the Japanese consumer payments landscape featured ongoing widespread use of cash, limited use of credit cards and rapid rise of e-money systems based on contactless technology embedded in cards and especially mobile phones. The case details the alliances that created new products, as well as the regulations that sometimes stood in the way. Throughout, the case identifies incentives for both consumers and merchants, including direct costs...Starting at €8.20