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SSS software in-basket exercise - Self-evaluation
Schor S.; Seltzer, J.; Smither J.; Miller, PaddyExercise FHE-13-ELeadership and People ManagementThe self evaluation document analyses the 17 documents of the in-basket exercise and allows students to evaluate their own performance. The self evaluation process also classifies their decisions in terms of various categories such as Motivation of others, Information Analysis, Cross-cultural awareness, Empowerment.Starting at €8.20
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Recruit Holdings and the Ribbon Model
Miller, Paddy; Inami, HiromiCase DPO-388-EInformation Technologies, Knowledge and Communication, Leadership and People ManagementListed on the Tokyo Stock Exchange since October 2014 with $13 billion in sales, Recruit Holdings had created and managed as many as 200 businesses and brands through separate operating divisions across Japan, the rest of Asia, Europe and the United States. The key business of Recruit was that it operated a number of platforms and services that provided client data and could be accessed by many users. But what made it work? What made it sustainab...Starting at €8.20
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Wilkerson Co., Teaching Note
Kaplan, Robert S.Teaching Note HBS-104002-EAccounting and ControlTeaching Note for (9-101-092).Starting at €0.00
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Volkswagen do Brasil: Driving Strategy with the Balanced Scorecard, Teaching Note
Kaplan, Robert S.Teaching Note HBS-111143-EAccounting and ControlTeaching Note for 111-049.Starting at €0.00
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Schon Klinik: Measuring Cost and Value, Teaching Note
Kaplan, Robert S.Teaching Note HBS-115066-EAccounting and ControlTeaching Note for Schon Klinik: Measuring Cost and Value (case 112085)Starting at €0.00
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Kanthal (A) (Spanish version)
Kaplan, Robert S.Case HBS-106S08Accounting and Controlthose who buy standard products in large predictable quantities with minimal demands on technical resources.Starting at €8.20
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Hewlett Packard: The Journey from BCD to ICD
Ford S.; Miller, PaddyCase FH-724-ELeadership and People ManagementSet at the time of the Hewlett-Packard and Compaq merger, the case describes the transformation of HP's Barcelona Division from a major individual player in the large-format printer market to a "product-generating" unit within a newly restructured Hewlett-Packard. The history and implementation of the changes are presented, and reactions within the organization are discussed.Starting at €8.20
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Texas Instruments: Cost of Quality (B) (Spanish version)
Kaplan, Robert S.; Ittner, Christopher D.Case HBS-119S20Accounting and ControlA division questions whether to retain, modify, or abandon its cost of quality system now that more direct measures of quality have been adopted. Discusses the role of quality cost measurement in a mature quality management system.Starting at €5.74
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Jordan Cohen at PfizerWorks: Building the Office of the Future
Wedell-Wedellsborg, Thomas; Miller, PaddyCase DPO-187-EService and Operations ManagementJordan Cohen is the Manager of organisational effectiveness within Pfizer, the large pharmaceutical company. He sets up a system called pfizerWorks that outsources tasks such as preparation of Excel, PowerPoint and research. This case follows his progress over a five year period as he sets it up from scratch to embedding pfizerWorks throughout the corporation.Starting at €8.20
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Global Insurance Company Private Client Group: Forecasting Key Employee Staffing Levels--The Benefits of Time-Driven Activity-Based Costing
Kaplan, Robert S.; Anderson, Steven R.Book Chapter HBS-2237BC-EAccounting and ControlThe Private Client Group of Global Insurance (disguised) experienced explosive growth and turned to time-driven activity-based budgeting to help plan for future resource capacity. Within this chapter, the case study describes how to integrate a staffing forecast system with the enterprise-wide business planning, budgeting, and forecasting system, and how to apply TDABC to budget and forecast resource consumption. This chapter is excerpted from "...Starting at €8.20