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SSS software in-basket exercise - Self-evaluation
Schor S.; Seltzer, J.; Smither J.; Miller, PaddyExercise FHE-13-ELeadership and People ManagementThe self evaluation document analyses the 17 documents of the in-basket exercise and allows students to evaluate their own performance. The self evaluation process also classifies their decisions in terms of various categories such as Motivation of others, Information Analysis, Cross-cultural awareness, Empowerment.Starting at €8.20
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Recruit Holdings and the Ribbon Model
Miller, Paddy; Inami, HiromiCase DPO-388-EInformation Technologies, Knowledge and Communication, Leadership and People ManagementListed on the Tokyo Stock Exchange since October 2014 with $13 billion in sales, Recruit Holdings had created and managed as many as 200 businesses and brands through separate operating divisions across Japan, the rest of Asia, Europe and the United States. The key business of Recruit was that it operated a number of platforms and services that provided client data and could be accessed by many users. But what made it work? What made it sustainab...Starting at €8.20
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Hewlett Packard: The Journey from BCD to ICD
Ford S.; Miller, PaddyCase FH-724-ELeadership and People ManagementSet at the time of the Hewlett-Packard and Compaq merger, the case describes the transformation of HP's Barcelona Division from a major individual player in the large-format printer market to a "product-generating" unit within a newly restructured Hewlett-Packard. The history and implementation of the changes are presented, and reactions within the organization are discussed.Starting at €8.20
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Jordan Cohen at PfizerWorks: Building the Office of the Future
Wedell-Wedellsborg, Thomas; Miller, PaddyCase DPO-187-EService and Operations ManagementJordan Cohen is the Manager of organisational effectiveness within Pfizer, the large pharmaceutical company. He sets up a system called pfizerWorks that outsources tasks such as preparation of Excel, PowerPoint and research. This case follows his progress over a five year period as he sets it up from scratch to embedding pfizerWorks throughout the corporation.Starting at €8.20
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Beyond Automation (Spanish version)
Davenport, Thomas H.; Kirby, JuliaArticle HBS-R1506CStrategyUnless we find as many tasks to give humans as we find to take away from them, all the social and psychological ills of joblessness will grow, from economic recession to youth unemployment to individual crises of identity. What if, the authors ask, we were to reframe the situation? What if we were to uncover new feats that people might achieve if they had better thinking machines to assist them? We could reframe the threat of automation as an op...Starting at €8.20
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The Hollinger Media Group. Lord Black: Fall of a Media Tycoon
Daniels A.; Miller, PaddyCase DPO-60-ELeadership and People ManagementThe story of how Conrad Black, son of a Canadian businessman, built a media empire starting at the age of 22 when he bought his first newspaper in rural Quebec is the stuff of legends. By 1996, Hollinger Black company owned more than 400 titles around the globe, representing the third largest publisher of newspapers in circulation in the world. In 1999, the Times paper of London ranked Black as the 55th most powerful man in Britain, ahead of cabi...Starting at €8.20
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Jordan Cohen at PfizerWorks: Building the Office of the Future - Teaching Note
Miller, Paddy; Wedell-Wedellsborg, ThomasTeaching Note DPOT-40-EService and Operations ManagementThe case follows Jordan Cohen, a 40 year old manager in Pfizer¿s New York Headquarters, over a period of four years (2005-2009) as he conceived and built an innovative task outsourcing solution called pfizerWorks. pfizerWorks is a web-based service that allows individual employees in Pfizer to directly outsource ¿grunt work¿ of various kinds to teams working overseas, interacting directly with the suppliers and negotiating prices on a per-project...Starting at €0.00
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Reverse Engineering Google's Innovation Machine
Iyer, Bala; Davenport, Thomas H.Article HBS-R0804C-EEven among internet companies, Google stands out as an enterprise designed with the explicit goal of succeeding at rapid, profuse innovation. Much of what the company does is rooted in its legendary IT infrastructure, but technology and strategy at Google are inseparable and mutually permeable - making it hard to say whether technology is the DNA of its strategy or the other way around. Whichever it is, Iyer and Davenport, of Babson College, beli...Starting at €8.20