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SSS software in-basket exercise - Self-evaluation
Schor S.; Seltzer, J.; Smither J.; Miller, PaddyExercise FHE-13-ELeadership and People ManagementThe self evaluation document analyses the 17 documents of the in-basket exercise and allows students to evaluate their own performance. The self evaluation process also classifies their decisions in terms of various categories such as Motivation of others, Information Analysis, Cross-cultural awareness, Empowerment.Starting at €8.20
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Recruit Holdings and the Ribbon Model
Miller, Paddy; Inami, HiromiCase DPO-388-EInformation Technologies, Knowledge and Communication, Leadership and People ManagementListed on the Tokyo Stock Exchange since October 2014 with $13 billion in sales, Recruit Holdings had created and managed as many as 200 businesses and brands through separate operating divisions across Japan, the rest of Asia, Europe and the United States. The key business of Recruit was that it operated a number of platforms and services that provided client data and could be accessed by many users. But what made it work? What made it sustainab...Starting at €8.20
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WestJet: Building a High-Engagement Culture
Gerard Seijts; Ken MarkCase IVEY-9B09C012-ELeadership and People Management, StrategyWestJet Airlines had achieved a lot. The airline had taken to the skies only 13 years earlier, with three airplanes flying to five destinations. Now, with a market value at more than $2 billion, the carrier had more than 70 Boeing Next Generation 737s, employed 7,000 people and had played host to more than 12 million guests. WestJet's ambition was to become the dominant airline in Canada by 2013 and one of the five most successful international a...Starting at €8.20
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Transkin Income Fund: Leading Entrepreneurial Teams
Gerard Seijts; Jana Seijts; Ken MarkCase IVEY-9B09C016-ELeadership and People ManagementTranskin Income Fund provided freight transportation services in Canada and the United States. In mid February 2009, in response to a sharp fall in demand for transportation services due to the economic crisis, the chief operation officer had suggested that each of his six freight divisions and six support divisions and the corporate division should all implement a salary rollback. The chief operating officer (COO) believed that a strong message ...Starting at €8.20
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Sophia Tannis: The European Transfer - Teaching Note
Gerard Seijts; Kanina BlanchardTeaching Note IVEY-8B13C027-ELeadership and People Management, StrategyTeaching note for product 9B13C027.Starting at €0.00
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Hewlett Packard: The Journey from BCD to ICD
Ford S.; Miller, PaddyCase FH-724-ELeadership and People ManagementSet at the time of the Hewlett-Packard and Compaq merger, the case describes the transformation of HP's Barcelona Division from a major individual player in the large-format printer market to a "product-generating" unit within a newly restructured Hewlett-Packard. The history and implementation of the changes are presented, and reactions within the organization are discussed.Starting at €8.20
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Jordan Cohen at PfizerWorks: Building the Office of the Future
Wedell-Wedellsborg, Thomas; Miller, PaddyCase DPO-187-EService and Operations ManagementJordan Cohen is the Manager of organisational effectiveness within Pfizer, the large pharmaceutical company. He sets up a system called pfizerWorks that outsources tasks such as preparation of Excel, PowerPoint and research. This case follows his progress over a five year period as he sets it up from scratch to embedding pfizerWorks throughout the corporation.Starting at €8.20
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The Hollinger Media Group. Lord Black: Fall of a Media Tycoon
Daniels A.; Miller, PaddyCase DPO-60-ELeadership and People ManagementThe story of how Conrad Black, son of a Canadian businessman, built a media empire starting at the age of 22 when he bought his first newspaper in rural Quebec is the stuff of legends. By 1996, Hollinger Black company owned more than 400 titles around the globe, representing the third largest publisher of newspapers in circulation in the world. In 1999, the Times paper of London ranked Black as the 55th most powerful man in Britain, ahead of cabi...Starting at €8.20
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Ferio Pugliese: Leading WestJet's New Carrier Encore
Gerard Seijts; Jean-Louis Schaan; Robert WayCase IVEY-9B15C008-ELeadership and People ManagementIn early 2014, Ferio Pugliese looked back on his turbulent first year as president of WestJet Airlines Ltd.’s new regional air service Encore. Encore represented the company’s most significant organizational change in its 18 years of dramatic growth. Expanding the airline’s fleet to include smaller, short-haul aircraft that could service smaller destinations throughout Western Canada had not been without growing pains. For example, a number of em...Starting at €8.20
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Jordan Cohen at PfizerWorks: Building the Office of the Future - Teaching Note
Miller, Paddy; Wedell-Wedellsborg, ThomasTeaching Note DPOT-40-EService and Operations ManagementThe case follows Jordan Cohen, a 40 year old manager in Pfizer¿s New York Headquarters, over a period of four years (2005-2009) as he conceived and built an innovative task outsourcing solution called pfizerWorks. pfizerWorks is a web-based service that allows individual employees in Pfizer to directly outsource ¿grunt work¿ of various kinds to teams working overseas, interacting directly with the suppliers and negotiating prices on a per-project...Starting at €0.00