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Seguros Saniplan versus Joan Cots (A)
Poelmans, StevenCase FH-707-ELeadership and People ManagementOn returning from lunch, José Sánchez, sales director of Seguros Saniplan, finds an unpleasant surprise waiting for him: a copy of an e-mail that one of his best area sales managers, Joan Cots, has sent out to all his sales reps, announcing the suspension of all bonuses for the previous quarter and his own resignation. Sánchez talks with Cots' closest colleague and the company doctor and discovers that behind it all lies a serious health problem ...Starting at €8.20
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Sparta Glass Products
Frey, Sherwood C. Jr.; Clyman, Dana R.Case DARDEN-QA-0592-EDecision AnalysisSparta Glass Products has been losing significant market share over the last several quarters in the non-glare-glass market, with a price 10% above the competition. Lowering the price is under consideration. Unfortunately, fully allocated costs are such that the lower price results in a loss. Issues to be discussed and analyses to be conducted include the relevant costs for the decision and the reactions from competitors.Starting at €8.20
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Japan Tobacco International (JTI): Achieving Excellence through Diversity
Lee, Yih-Teen; Poelmans, StevenCase DPO-364-ELeadership and People ManagementThe case describes how Japan Tobacco International (JTI) managed the cultural diversity in the company as well as the process of postmerger integration with Gallaher. It demonstrates that diversity can be a natural part of a company and how diversity can be managed through clear leadership from the top and a well-designed system for human resources management. It also raises questions on how to leverage diversity to make the company more innovati...Starting at €8.20
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Victoria Dalí - CompuGraphics (B)
Andrews, W.; Poelmans, StevenCase DPO-8-ELeadership and People ManagementVictoria did the PTEP. To manage the workload she decided to do her studying in the morning. On weekdays she went to bed after dinner. At four o'clock she got up, studied until eight in the morning and then went to the office. Her husband never saw her study. She had dinner with him, took time to play with their son and enjoy the weekends together and generally tried to be with both of them as much as possible. On Saturday mornings, while Victori...Starting at €5.74
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Foundations of Coaching
Poelmans, Steven; Larburu A.Technical Note DPON-32-ELeadership and People ManagementCoaching has emerged as a learning and development process aimed at closing the gap between what the company is now and what it wants to be in the future. This technical note describes the different types of coaching, the participants, and the actual coaching process.Starting at €8.20
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John Rile
Poelmans, Steven; Ariño, Miguel AngelCase FH-693-ELeadership and People ManagementIn this case we meet John Rile, software engineer with an MBA. He is preparing for a promotion to marketing manager, the night before his talk with the HR manager. But he doesn't seem to be able to concentrate on the report he wants to present. He had a fight with his wife for no clear reason at all. Or was it because she was having problems with the children?Starting at €8.20
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Victoria Dalí - CompuGraphics (A)
Andrews, W.; Poelmans, StevenCase DPO-7-ELeadership and People ManagementVictoria wants to do a part-time executive program, convinced she needs the PTEP for her work. But does she really? Her manager doesn't seem to think so. And even if the company sponsors her for 70%, it would still be an investment that would weigh on her family budget. And what about her family? She would have to spend four or five hours a day if she wants to really profit from the course. She cannot work on the weekends, because she has promise...Starting at €8.20
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Group Decision Making
Sahibzada, Khatera; Stepanova, Olena; Poelmans, StevenTechnical Note DPON-44-ELeadership and People ManagementThe aim of group decision making is ultimately to develop and manage a successful and profitable organization. One way of doing so is to be aware of the processes and dynamics that occur in group decision making. Organizational teams need to fully understand and take into consideration all factors, individual, organizational, and cultural, in order to strategize the best approach to a decision. By adopting a systems approach, they can develop a ...Starting at €8.20
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La comunicación en el proceso de "coaching"
Larburu A.; Poelmans, StevenTechnical Note DPON-67Leadership and People ManagementPara instrumentar el proceso el coach utiliza multitud de herramientas. Sin embargo, todas las técnicas, teorías y procesos que el coach aplica utilizan un medio común, la comunicación. La comunicación es una competencia fundamental de coaching. Por ello, el objetivo de esta nota técnica es profundizar sobre el proceso de comunicación y las variables que intervienen en la comunicación, así como revisar las diversas técnicas de comunicación releva...Starting at €8.20
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Pharmacom
Poelmans, StevenCase FH-698-ELeadership and People ManagementThis case describes in different stages the development of a stress management program in a pharmaceutical company. The case pleads for a systematic approach, based on empirical data.Starting at €8.20