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Lessons from 9/11: Operations in times of crisis
Sabrià, Frederic; Lago, Alejandro; Krawchuck, FredArticle 75533Service and Operations ManagementOn the 20th anniversary of the September 11, 2001 terrorist attacks in the United States, it’s worth revisiting how leaders responded. That story contains useful lessons for distinguishing between clear, complicated, complex and chaotic situations, and managing the associated operations challenges accordingly.Starting at €8.20
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Lecciones del 11 de septiembre: operaciones en tiempos de crisis
Sabrià, Frederic; Lago, Alejandro; Krawchuck, FredArticle 75545Service and Operations ManagementEl 20 aniversario del ataque terrorista a las Torres Gemelas invita a repasar las respuestas que adoptaron algunos líderes. Este artículo extrae de ellas lecciones útiles para distinguir distintos estados (entornos simples, complicados, complejos y caóticos) y gestionar retos operativos que plantean cada uno de ellos.Starting at €8.20
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HCL Technologies (A)
Hill, Linda A.; Khanna, Tarun; Stecker, Emily A.Case HBS-408004-EKnowledge and CommunicationThis case is accompanied by a Video Short that can be shown in class or included in a digital coursepack. Instructors should consider the timing of making the video available to students, as it may reveal key case details. When Vineet Nayar became president of HCL Technologies, a global IT services business, in April 2005, he knew the company needed drastic change. Since its founding as a hardware company in the 1970s, HCL had grown into an enter...Starting at €8.20
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Corruption and Business in Emerging Markets
Jones, Geoffrey G.; Khanna, Tarun; Wright, Nataliya LangburdCase HBS-319054-EStarting at €8.20
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Innovación y negocios en mercados emergentes
Jones, Geoffrey G.; Khanna, Tarun; Wright, Nataliya Langburd; Spencer, MorganCase HBS-320S10Knowledge and CommunicationStarting at €8.20
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ICICI's Global Expansion, Teaching Note
Khanna, TarunTeaching Note HBS-707483-EStrategyTeaching Note to 706426.Starting at €0.00
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Microsoft in China and India, 1993-2007, Teaching Note
Khanna, Tarun; Choudhury, PrithwirajTeaching Note HBS-708471-EStrategyTeaching Note for [708444].Starting at €0.00
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Bunge: Food, Fuel, and World Markets, Teaching Note
Khanna, Tarun; Mingo, Santiago; West, JonathanTeaching Note HBS-709460-EStrategyTeaching Note for [708443].Starting at €0.00
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Kumbh Mela: India's Pop-up Mega-City, Teaching Note
Khanna, Tarun; Macomber, John D.; Chaturvedi, SaloniTeaching Note HBS-219081-EFinanceTeaching note for case 214023.Starting at €0.00
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Casa de Tata – 2000: La Próxima Generación (B)
Khanna, Tarun; Palepu, Krishna G.; O'Neil-Massaro, Kirsten J.; Conneely, CatherineCase HBS-706S06StrategyComplementa el caso (A).Starting at €5.74