This website uses technical, customisation and analytical cookies, both first-party and third-party, to anonymously facilitate browsing and analyse statistics on use of the website. Learn more
Search results
-
Lessons from 9/11: Operations in times of crisis
Sabrià, Frederic; Lago, Alejandro; Krawchuck, FredArticle 75533Service and Operations ManagementOn the 20th anniversary of the September 11, 2001 terrorist attacks in the United States, it’s worth revisiting how leaders responded. That story contains useful lessons for distinguishing between clear, complicated, complex and chaotic situations, and managing the associated operations challenges accordingly.Starting at €8.20
-
Lecciones del 11 de septiembre: operaciones en tiempos de crisis
Sabrià, Frederic; Lago, Alejandro; Krawchuck, FredArticle 75545Service and Operations ManagementEl 20 aniversario del ataque terrorista a las Torres Gemelas invita a repasar las respuestas que adoptaron algunos líderes. Este artículo extrae de ellas lecciones útiles para distinguir distintos estados (entornos simples, complicados, complejos y caóticos) y gestionar retos operativos que plantean cada uno de ellos.Starting at €8.20
-
Ownership Structure in Professional Service Firms: Partnership vs. Public Corporation (Spanish Version)
Nanda, Ashish; Prusiner, LaurenCase HBS-908S02StrategyStarting at €8.20
-
The Storage Lot
Medina P. E.; Sabrià, FredericCase P-882-EService and Operations ManagementThe logistics director of a large manufacturer and distributor of cars in Spain is given the task of studying how to improve the vehicle distribution system, in particular substituting the physical stock in each distributor's with a "virtual" stock which distributors can access.Starting at €8.20
-
La campa
Medina P. E.; Sabrià, FredericCase P-882Service and Operations ManagementEl director de logística de una gran empresa fabricante y distribuidor de automóviles en España recibe el encargo de estudiar las posibilidades de mejorar el sistema de distribución de vehículo, en concreto sustituyendo los stocks físicos en cada distribuidor por un stock centralizado "virtual" al que puedan acceder los distribuidores.Starting at €8.20
-
EY China (A): Strengthening Presence in a Critical Market
Nanda, Ashish; Narayandas, Das; Rohrer, LisaCase HBS-718464-EStrategySoon after being named regional managing partner for Ernst & Yong (EY) China in September 2009, Albert Ng reflects on the enormity of challenges facing the practice. Despite the commitment of EY Global to the China practice, post global financial crisis, EY China's growth agenda has been reversed. The smallest of the Big Four global accounting firms in China, EY China's reputation has weakened in the market, morale of its professionals has plumme...Starting at €8.20
-
A Company Is Born (Spanish version)
Nanda, Ashish; Mahmood, TakiaCase HBS-308S04EntrepreneurshipCharles Ferguson has just heard from a venture capital (VC) consortium that it is willing to finance Vermeer Technologies, a company he has cofounded for developing Internet software. The funds are sorely needed, but the VCs have imposed some onerous conditions, including a request that Vermeer's first CEO be an outsider. This case is accompanied by a Video Short that can be shown in class or included in a digital coursepack. Instructors should...Starting at €8.20
-
What Professional Service Firms Must Do to Thrive
Nanda, Ashish; Narayandas, DasArticle HBS-R2102G-EKnowledge and CommunicationDuring economic slowdowns, consulting, law, and accounting firms often start offering services and taking on clients they really shouldn't, just to keep the lights on. This path is perilous. If a firm's practices have a diffuse mix of clients and unclear strategic positioning, it will weaken the firm's market profile and lead to internal conflicts, especially about the organization's future direction. This article presents two tools that professi...Starting at €8.20
-
Bioco
Calvo, Eduard; Sabrià, FredericCase P-1119-EService and Operations ManagementSitting in his office in Saint Gabriel's Hospital, Dr. Monteagudo, the head of the hospital's pharmacy, was mulling over his possibilities for reducing spending: "It's the first week of February and the hospital's general manager has already given me an ultimatum. I have no clue how we are to free up resources and achieve the savings we'll need to adjust to the budget cuts that the Ministry of Health has made for 2011." Having to comply with dra...Starting at €8.20
-
Bioco
Calvo, Eduard; Sabrià, FredericCase P-1119Service and Operations ManagementDesde su despacho del Hospital San Gabriel, el Dr. Monteagudo, jefe del Servicio de Farmacia, se preguntaba qué más podía hacer para contener el gasto: "Primera semana de febrero y el gerente ya me ha presentado un ultimátum; no sé cómo lograremos generar los ahorros y liberar los recursos financieros para responder a los recortes de presupuesto que la Consejería de Sanidad nos ha aplicado para el ejercicio 2011". Cumplir con un presupuesto drac...Starting at €8.20