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Lessons from 9/11: Operations in times of crisis
Sabrià, Frederic; Lago, Alejandro; Krawchuck, FredArticle 75533Service and Operations ManagementOn the 20th anniversary of the September 11, 2001 terrorist attacks in the United States, it’s worth revisiting how leaders responded. That story contains useful lessons for distinguishing between clear, complicated, complex and chaotic situations, and managing the associated operations challenges accordingly.Starting at €8.20
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Lecciones del 11 de septiembre: operaciones en tiempos de crisis
Sabrià, Frederic; Lago, Alejandro; Krawchuck, FredArticle 75545Service and Operations ManagementEl 20 aniversario del ataque terrorista a las Torres Gemelas invita a repasar las respuestas que adoptaron algunos líderes. Este artículo extrae de ellas lecciones útiles para distinguir distintos estados (entornos simples, complicados, complejos y caóticos) y gestionar retos operativos que plantean cada uno de ellos.Starting at €8.20
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McDonald's
Quelch, John A.; Herman, KerryCase HBS-508025-EMarketingAn abstract is not available for this product.Starting at €8.20
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Marketing the "$100 Laptop" (A), (B) & (C), Teaching Note
Quelch, John A.; Knoop, Carin-IsabelTeaching Note HBS-508055-EMarketingTeaching Note to (508-024), (508-032) & (508-065).Starting at €0.00
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Cottle-Taylor: Expanding the Oral Care Group in India, Teaching Note
Quelch, John A.; Zalosh, AlisaTeaching Note HBS-4351-EMarketingTeaching Note for Product Number 4350Starting at €0.00
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Metabical: Pricing, Packaging, and Demand Forecasting Recommendations for a New Weight Loss Drug, Teaching Note
Quelch, John A.; Beckham, HeatherTeaching Note HBS-4184-EMarketingTeaching Note to 4183Starting at €0.00
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Montreaux Chocolate USA: Are Americans Ready for Healthy Dark Chocolate, Teaching Note
Quelch, John A.; Badame, DianeTeaching Note HBS-914502-EMarketingTeaching Note for Product #914501Starting at €0.00
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Pondering Price Promotion (Spanish version)
Quelch, John A.; Beckham, HeatherCase HBS-410S12MarketingPrice Promotion, Pricing Policy, Consumer Marketing, Profitability Analysis, Retailing, Sales Promotion, Distribution Policy, Brand Equity, Trade Relations, CookwareStarting at €8.20
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Reed Supermarkets: A New Wave of Competitors, Teaching Note
Quelch, John A.; Carlson, CaroleTeaching Note HBS-4297-EMarketingTeaching note for brief case 4296.Starting at €0.00
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The Storage Lot
Medina P. E.; Sabrià, FredericCase P-882-EService and Operations ManagementThe logistics director of a large manufacturer and distributor of cars in Spain is given the task of studying how to improve the vehicle distribution system, in particular substituting the physical stock in each distributor's with a "virtual" stock which distributors can access.Starting at €8.20