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GLOVO: Q-commerce, the evolution of E-commerce (French version)
Audicana Arcas, J.; Martínez Jiménez, M.Case IIST-PI-219-F-FRService and Operations ManagementEn juin 2021, Glovo, la société de livraison espagnole par excellence, venait de lever 450 M d'euros de financement et frôlait les 2 000 M de valorisation, en 5 ans de vie. Cependant, le chemin parcouru n'avait pas été facile pour une entreprise qui versionnait le concept traditionnel de “coursier ” en y incorporant la technologie. Son business model avait changé plusieurs fois pour rivaliser sur un marché dominé par des géants et trouver sa plac...Starting at €8.20
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The Matrix Organization: Basic Aspects, Problems, Competencies, and Tools (French Version)
Lavezzolo, Sebastián E.; Rodríguez-Lluesma, CarlosTechnical Note DPON-122-FRLeadership and People Management, StrategyThe matrix structure is envisioned as a way to overcome the limitations of functional and divisional organizational models, making the best use of each of them while also avoiding their main flaws. We identify a matrix organization fundamentally by recognizing two or more dimensions, implementing a dual reporting system with responsibilities assigned to functional and production departments, pertaining to customers or markets, where matrix manag...Starting at €8.20
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Maroc fruit board: Acteur clé de la filière des fruits au Maroc
Garrido Martinez, E.; Reina Paniagua, R.Case IIST-DGI-384-F-FREntrepreneurshipMFB s'était engagée à fournir des services et des solutions logistiques à la majorité des producteurs de fruits et légumes au Maroc, leur permettant de transporter leurs produits dans le monde entier. Elle a acquis une position respectable dans l'industrie et dans le domaine de la logistique en général, grâce à ses services améliorés et à ses prix compétitifs. Malgré les succès de ces dernières années et la position forte de MFB sur le marché des...Starting at €8.20
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Google 2017 (French Version)
Valor Sabatier, JosepCase SI-197-FRInformation Technologies, Innovation and Change, Service and Operations ManagementJohn Cardinal, a senior partner at the investment firm Maccarron, was worried. One of the largest clients he personally managed - who was also a personal friend - had asked Cardinal to buy $1 million of Google shares, a large proportion of the man's family savings. Cardinal thought he owed it to his friend, and himself, to analyze Google in greater depth before letting his longtime pal invest most of his savings in the search-engine giant.Starting at €8.20
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The Roots of Leadership (French Version)
Stein, GuidoTechnical Note DPON-109-FRInnovation and Change, Leadership and People Management, StrategyIn this note we approach leadership, first, from the point of view of the myths that obscure the reality. We then look at the characteristics of people who have followers, given that leadership becomes a solitary exercise if it has no impact on other people. Second, we illustrate those characteristics through the story of the Persian king Cyrus, as depicted by Xenophon in his Cyropedia, a work which the world's foremost management scholar, Peter ...Starting at €8.20
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Olapic on Amazon.com's Cloud (French Version)
Sieber, Sandra; Zamora, Javier; Sek, Tomasz; Goetschi, BeatCase SI-182-FREntrepreneurship, Information Technologies, Innovation and ChangeOn the morning of April 21, 2011, Alex Dantart, CTO of Olapic, was about to run the final testing of his New York-based IT start-up company's new service, uPhoto. The launch date of this innovative photo crowdsourcing service commissioned by Olapic's first corporate client, the newspaper the New York Daily News (NYDN), was slated for the end of April. Although it seemed that the Internet connection was working, Dantart was puzzled when he realize...Starting at €8.20
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Social Lending at Zopa.com (French Version)
Mitchell, Jordan; Sieber, SandraCase SI-163-FRInformation Technologies, Innovation and ChangeZopa.com is the web's first lending exchange where individual borrowers and individual lenders can come together. Borrowers can access funds directly from other individuals instead of dealing with a bank. Since its launch in March 2005, Zopa's model of social lending had been the latest poster child for challenging traditional banks' business models. Despite the hype, many industry observers doubted that a direct model without intermediaries woul...Starting at €8.20
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Introduction to Personnel Management: Rules of thumb (French Version)
Stein, Guido; Cervantes, Ángel; Cuadrado, MartaTechnical Note DPON-121-FRInnovation and Change, Leadership and People Management, StrategyThis technical note aims to acquaint readers with the main personnel management policies found in enterprises. It is intended not to be exhaustive but to serve as a reference for managers in charge of their own teams, regardless of their position or department. It was not written specifically for human resources experts, although they too may find this direct academic approach - reinforced by daily practice - rather useful. The line between arbi...Starting at €8.20
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Tesla in the 2020s: Moment of Truth for the "Master Plan" (French Version)
Berrone, Pascual; Caldart, Adrian; Ricart, Joan Enric; Sastre Boquet, IsaacCase SM-1707-FRInnovation and Change, Service and Operations Management, StrategyFounded in 2003, and headed by the admired - and controversial - Elon Musk, in 2020 Tesla had become the automaker with the highest market capitalization, and the global leader of the electric car market. Was this valuation justified? The case presents a panorama of the automotive industry (discussing its main actors, business figures, and business models) before reviewing Tesla's company history in detail. In less than 20 years Tesla had gone fr...Starting at €8.20
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Israel Electric Corporation: Pursuing Cleaner Energy (French Version)
Beaudry, Marcus; Rahnema Alavi, AhmadCase F-928-FRDecision Analysis, Finance, Innovation and ChangeThe Israel Electric Corporation (IEC) has faced some expensive electricity generation situations in the past, often caused by regional political issues. The electrical grid in Israel is well-established, though many portions of it are aging and now too small for some of the regions they serve. When local demand exceeds the transmission line's supply capacity, electricity must be generated locally. Most local generators run off diesel fuel and, be...Starting at €8.20