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Conad, "Persone Oltre Le Cose"
Audicana Arcas, Julio; Rodríguez Bouzo, S.Case IIST-PI-170Service and Operations ManagementConad, ha doblado su facturación en los últimos 10 años. Es la segunda cadena de distribución de productos de gran consumo en Italia, con una cuota de mercado del 12% y la primera en el formato supermercado. Aglutina a más de 2.700 socios detallistas repartidos por todo el país y que pertenecen a siete cooperativas diferentes. El liderazgo del retail italiano parece al alcance de la mano de CONAD. Ejercicio tras ejercicio, arañan cuota al líder. ...Starting at €8.20
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Addiopizzo Travel: Fighting Mafia through market-based strategies
Vaccaro, Antonino; Ramus, Tommaso; La Cara, BarbaraCase BE-188-EBusiness Ethics and Corporate Social Responsibility, EntrepreneurshipAddiopizzo Travel is a travel agency and tour operator that pursues socially responsible tourism in Sicily (Italy) with a special focus on the fight against mafia. The mission of Addiopizzo Travel is to support a clean, anti-mafia economy by attracting non-Sicilian tourists (Italians and foreigners) and directing them to mafia-free facilities, i.e., hotels, restaurants, and other business activities that have obtained Addiopizzo anti-mafia certif...Starting at €8.20
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Fiore di Zucca
Serrano, Alejandro; Calvo, EduardCase P-1183-EService and Operations ManagementFiore di Zucca was one of Italy's leading producers of bags of ready-to-eat precooked vegetables. Francesco Ferrati, the chief operating officer, reviewed the results of a new policy of producing goods without waiting to receive orders from customers. He was satisfied with the improvement in customer response time. However, the inventory had expanded so much that one of the warehouses of finished products had almost come to a standstill twice due...Starting at €8.20
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Diagnostix (B): The dark side of a family business!
Vaccaro, AntoninoCase BE-187-EBusiness Ethics and Corporate Social Responsibility, Entrepreneurship, Leadership and People ManagementDiagnostix is a small family-owned business that provides medical services such as blood tests, services for patients with diabetes, cosmetic surgery services, etc. It was founded in 1982 by two siblings, Attilio and Romina Girgenti. Attilio, who graduated in electronic engineering, always worked on the technical side of the company and Romina, who was more entrepreneurial, managed the administrative and commercial operations. In February 2012, a...Starting at €5.74
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Diagnostix (A): The dark side of a family business!
Vaccaro, AntoninoCase BE-186-EBusiness Ethics and Corporate Social Responsibility, Entrepreneurship, Leadership and People ManagementDiagnostix is a small family-owned business that provides medical services such as blood tests, services for patients with diabetes, cosmetic surgery services, etc. It was founded in 1982 by two siblings, Attilio and Romina Girgenti. Attilio, who graduated in electronic engineering, always worked on the technical side of the company and Romina, who was more entrepreneurial, managed the administrative and commercial operations. In February 2012, a...Starting at €8.20
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Lamborghini
Díaz, Francisco; Nueno, PedroCase P-821Service and Operations ManagementRecientemente adquirida por Chrysler, Lamborghini tiene problemas relacionados con el desarrollo de producto. El director general de la empresa se plantea la posibilidad de contratar los servicios de una consultora para implantar una metodología de «time-to-market». El equipo directivo se muestra reacio a la entrada de dicha consultora. (Also available in English).Starting at €8.20
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King & Miranda: El proyecto Olivetti
Munoz-Seca, Beatriz; Suárez-Cantón N.Case P-814Service and Operations ManagementLa concepción del diseño de un nuevo teclado realizada por dos diseñadores afincados en Italia, trabajando conjuntamente con la empresa Olivetti. El nuevo teclado significaba la ruptura, por un lado, con la forma de utilización tradicional del usuario y, por otro, con la estructura de producción de la empresa. El diseño final surgió, no en base a una necesidad detectada, sino a un análisis y estudio profundo de las razones sociales y técnicas que...Starting at €8.20
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Honey Care Africa (A): A Different Business Model
Oana Branzei; Michael ValenteCase IVEY-9B07M022-EEntrepreneurship, StrategyThe founding entrepreneur of Honey Care Africa revitalized Kenya’s national honey industry by focusing on small-holder farmers across the country. Central to success was an innovative business model: a synergistic partnership between the development sector, the private sector, and rural communities that drew on the core competencies of each party as well as their complementary roles. This tripartite model was combined with local manufacturing of ...Starting at €8.20
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Milango Financial Services
Nicole R.D. Haggerty; Fridah Theuri; Meera Haji; Nurin Jamal; Nadeem NathooCase IVEY-9B13M052-EEntrepreneurship, StrategyThe co-founder of a Kenyan microfinance institution was troubled. Although his company had experienced great success in the past three years, it faced cash flow problems in June 2012. The co-founder had exhausted his personal resources and seeks an investor, local or international banks, or a process improvement program to ensure the company’s long-term success. The co-founder needed to evaluate his options and propose a solution to the other boa...Starting at €8.20
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Making Waves in Rural Kenya
Sebastian Herrmann; Glenn Brophey; Denyse Lafrance-HorningCase IVEY-9B09A015-EEntrepreneurship, Marketing, StrategyThe developers of a simple, inexpensive, locally produced rain water harvesting system tackle the social marketing issues in the undeveloped market of rural Kenya. The benefits of the product are obvious but the poverty levels and entrenched traditions create significant and unique marketing challenges.Starting at €8.20