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Barcelona Air Control Center (ACC)
Grasas, Alex; Ribera, JaumeCase P-1052-EService and Operations ManagementThe case describes air traffic management, taking the Barcelona Air Control Centre as an example. The air traffic controller plays a crucial role in air traffic management. The case also describes this role and details the air traffic controller's functions and responsibilities.Starting at €8.20
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Elon Musk: Saving the Fate of Tesla
Arpita Agnihotri; Saurabh BhattacharyaCase IVEY-9B19C009-ELeadership and People ManagementIn 2018, Tesla Inc. was one of the highest-valued automobile companies in the United States—despite never reporting profits. Although Elon Musk, the founder and chief executive officer of Tesla Inc., was appreciated for his vision, learning capabilities, active presence on social media, and dedication, he was also criticized for his leadership style and controversial tweets regarding the privatization of the company. Analysts and short sellers be...Starting at €8.20
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General Electric: Turnaround Management Under Three Different CEOs
Arpita Agnihotri; Saurabh BhattacharyaCase IVEY-9B20M150-EStrategyIn 2019, after one year in the position, H. Lawrence Culp Jr., the first outsider chief executive officer (CEO) of General Electric Company (GE) was faced with the task of gaining the stock market’s faith in his ability to turn GE around. During the tenurStarting at €8.20
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Corona Beer: Ambiguous Brand Association during the Coronavirus Pandemic
Arpita Agnihotri; Saurabh BhattacharyaCase IVEY-9B20A063-EMarketingIn early 2020, during the COVID-19 coronavirus pandemic, Google Trends data revealed a surge in the use of the search terms “Corona beer virus” and “beer virus” by users of the Google search engine. A survey conducted around that time also seemed to suggest that consumers were less likely to buy Corona beer, which led various major media outlets to misrepresent the accuracy of the findings regarding consumer beliefs about the association between ...Starting at €8.20
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Boeing 737 MAX: Dethroned by Competitive Rivalry
Saurabh Bhattacharya; Arpita AgnihotriCase IVEY-9B20M035-EStrategyIn March 2019, Boeing’s 737 MAX aircraft were grounded worldwide. This was a consequence of two deadly plane crashes within five months in late 2018 and early 2019. In both the crashes, the flawed design of the aircraft led to an erroneous reading of the onboard sensors. This, in turn, activated the stall prevention software of the aircraft, which kept pushing the nose of the aircraft down. Boeing was alleged to have hastily developed the 737 MAX...Starting at €8.20
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Kanopy LLC: Growth Challenges of an Educational Video Streaming Company
Arpita Agnihotri; Saurabh BhattacharyaCase IVEY-9B20A078-EEntrepreneurship, MarketingKanopy LLC (Kanopy) was a video streaming platform that hosted independent and documentary films for educative purposes. Founded in 2008, Kanopy had rapidly expanded to several countries. By 2017, it had more than 3,000 college libraries and several publiStarting at €8.20
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DEA at Caixa Terrassa
de Celis J.; Ribera, JaumeCase P-1065-EService and Operations ManagementThe top management at Caixa Terrassa is considering the results of a DEA study aimed at improving its branches' productivity levels and setting targets for branch managers. After an initial application of the methodology, they realize that the results of the model do not coincide with the bank's strategic focus, and so modify the model, adding limits.Starting at €8.20
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The Information System at Clínica Universitaria de Navarra (SI-CUN) (A)
Tejero S.; Ribera, JaumeCase SI-150-EKnowledge and CommunicationThe director of a hospital with important research and teaching activities is thinking about the need to redesign the IT system, which has evolved with additions and patches stuck on by the in-house IT team. The plan to involve the clinical users more, and the possibility of buying an up-and-running system or contracting programming services meets with opposition from the IT personnel. The case considers the design of the new system and the perso...Starting at €8.20
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Petróleos del Mediterráneo, S. A.: Systems Department
Ribera, JaumeCase P-1074-EService and Operations ManagementThis case presents the situation in the information systems department of a small gasoline supply company, which receives a large number of requests for projects and has a hard time prioritizing, planning and controlling them. The departmental manager decides to create a projects office to help him manage the project flows and to put the department in order. The case offers a snapshot of the department's situation, with the list of outstanding pr...Starting at €8.20